Strutture Sonesta Hotel a North Suburbs

“Bella struttura nuova nel cuore del centro di Chicago affacciata sul Chicago River. Camera pulita comoda e spaziosa anche per noi che viaggiavamo in quattro. Personale accogliente e disponibile.”

“The property didn't had WiFi connection in rooms. Contacted them for support as we were visiting there from another country and WiFi was must for us but they said cannot help you in this case. All of sudden, got a call back with a promise that the WiFi will start working in 40 mins which eventually did start working after more than 4.5 hours of waiting. Requested an extra blanket but again they didn't show up. Had to go to front desk after an hour to get the blanket myself. Air conditioning...

“👍”