Hotel per famiglie a Northbrook

“Very friendly staff, upgraded to free breakfast, gave Mr gift bag”

“Our room was given to someone else upon arrival. The staff stated our card had declined when in fact, it was a security check from our bank that we did clear, and should have been charged following clearance. We basically arrived and didn’t have a room anymore. I would assume this is fairly common that banks would require customers to verify a transaction in a different city, but instead of reaching out to us, the hotel gave our room to someone else and we were left having to book a different...

“Old hotel and rooms. All the outlets in our room were titled and so hard to plug things in them. The outlets near the nightstands on either sides can’t accommodate a charger because they’re stuck on the side of the nightstand between it and the side of the bed. Hairdryer so old and didn’t work. Check in was exactly at 4, they weren’t lenient when I showed up at 2:40.”

“Ottimo soggiorno durante la fiera Promat 2025”

“Ottima struttura, molto accogliente la hall con bar disposto centrale con impatto scenico elevato, buono il comfort in camera , da risistemare un po’ le stanze perché molto spaziose ma molto spartane... nonostante la zona centrale e abbastanza insonorizzato da migliorare in quanto si sente in lontananza il passaggio metro....”

“L'hotel si trova in una posizione perfetta, centrale dove tutto può essere raggiunto facilmente a piedi. Nonostante avessimo prenotato una junior suite per 3 persone, c'erano solo 2 set di asciugamani e alla mia richiesta di uno aggiuntivo, mi hanno detto che l'hotel era pieno e non ne avevano più a disposizione. La stanza era minimal, nessun servizio particolare”