Hotel vicino a Northwood Park - Morton

“Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn”

“Well kept, excellent people to do business with.”

“Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

“Good hotel”

“The main part of room was somewhat clean but something splattered on wall. The bathroom was gross with a dirty floor and no shower curtain. The response I got the next day about the shower curtain was not an apology, just - well we can put one up now if you want. There were little ants all over the room and crawling on the bed. I would never stay here again.”

“Dirty room, patrons in the lobby exposing themself, “breakfast” consisted of bananas, white bread and a beverage dispenser labeled “orange juice” but it was a neon color. ”

“They could actually try and clean. Mold in fridge, mold in bathroom due to no vent fans. Beds were comfortable but pillows were garbage.”

“Very nice place! Hosts are great!”

“The room was in great condition and the staff were super courteous. My two main problems were that the electronic lock was dead upon arrival and someone had to come fix it the next day. Once it was fixed, they didnt put it to the origional code, so I got locked out of the apartment when I went downstairs. The second problem that was nexer fixed was the hot water. For such a cold week in Illinois, I had hoped that the water would be hot enough to chase away the cold, but alas, it was not. I...

“Clean, large space, good quality, easy to find.”

“Yes ”

“Great place for the price I would recommend it…. ”

“The staff was helpful and friendly although the hotel was very outdated and run down. Needs a good make over.”

“The pictures for this property are false advertising. When you drive up, it is apparent this is a motel and it is being used as both an extended and short term by various people. Take from that what you will. Felt extremely unsafe. The staff seem uninterested at check in, almost like I was bothering them. Ultimately, I left and ended up staying at another hotel altogether out of concerns for my safety and the safety of my rental car overnight.”