Hotel a Oakengates

“Awful area felt very unsafe Advertised as a two bedroom apartment Was one bed room and an awful sofa bed in the kitchen Tv was smashed Host unhelpful We stayless than 30 minutes amd had to book another hotel Seeking a full refund would not recommend ”

“Flat was already occupied, rang owner who had also given someone else my flats code. We had to stay in the flat the people in ours should’ve been in which was only a 1 bedroom and not big enough. The flat owners never even apologised and are refusing to give any refund even though I paid for a 2 bed flat. Do not use this company.”

“Good communal area for children and staff were pleasant. However there was a very strong unpleasant smell thoughout the hotel and in the rooms. There was also large stains on the carpet in the hallways which were wet - we assume they had been recently cleaned. Breakfast was ok - however they had ran out off pastries when we attended at 9.30. Overall unlikely to stay again due to cleanliness/smell. ”

“This beautiful listed building is set in very peaceful and calm grounds. The staff are really helpful and friendly. We loved the jacuzzi, swimming pool and sauna. The owners have plans to update the rooms whilst keeping the wonderful character of the hotel. We loved our stay here.”

“Great overnight stay. Nice and peaceful.”

“Albergo in una vecchia casa, struttura particolare ma si soggiorna bene. Camere silenziose pur essendo vicino a strada trafficata. Disponibile parcheggio interno.”

“Yes”

“un hotel pulito e ben tenuto, consigliato.”

“.”

“Personale molto professionale ed accogliente. Avevo dimenticato in camera dei vestiti e mi sono stati recapitati a casa. Ho apprezzato molto. Vengo ogni anno e mi trovo sempre molto bene allo Swan Hotel. Piero.”

“Our stay was not the best. Dirty cups in room, no milk, very hot room. Asked for a fan which we did receive but it was broken. On a having a shower the head of the shower flew off and hit me. Food basic, at breakfast poached eggs were hard and u only got half a slice of bread. The staff were good, and when i made a complaint i did get my money back. Overall i would never stay here agsin.”

“Excellent place”

“Lovely hotel and location great can walk straight into town.Excellent parking and breakfast ”

“Generally fine couldn’t provide a sandwich on Saturday evening.”

“Greay”