Hotel a Ortigia

“La struttura merita il soggiorno, una esperienza da vivere in quanto a location. Purtroppo la vetusta di molti particolari inizia ad esser evidente e manca totalmente l’assistenza e la cortesia da parte della gestione nei confronti dei clienti. Rapporto qualità /prezzo corretto, dato il pessimo servizio evidenziato che si contrappone alla bellezza della struttura in se che probabilmente, se fosse accompagnata da una doverosa attenzione al cliente, avrebbe tutte le carte in regola per...

“L’appartamento è molto grazioso, pulito e in pieno centro. Dotato di tutti i confort ”

“Nous avions reservé l’appartement 16 de la rue Salomone. C’etait horrible, beaucoup d’humidité (murs et sols), moisissures sur les murs, les portes ne fermaient pas tellement qu’elles avaient gonflé à cause de l’humidité. Le chauffe eau n’avait pas ete allumé avant notre arrivée et le sol etait super sale. Nous avons contacté le service client et ils nous ont relogé dans un autre appartement qui était vraiment mieux. Nous avons donc passé une seule nuit dans l’appartement 16 que je déconseille...

“Great property in the heart of town! Would recommend to family and friends. We did have trouble getting in and couldn't contact the owners but after some time managed to get in (the issue was an internet issue making it difficult for us to log on to get the code for keys). It was clean and tidy. ”

“Help from Andrea with nearby parking and transport with luggage to/from Ortigia was excellent. Also breakfast staff member was super helpful. The property itself is tired and in need of upgrades. There is a totally inadequate space for breakfast seating, with no dedicated tables or chairs and no easy access back into reception area if guests are seated at basic outdoor sofas. ”

“Die Treppe ist hoch (was ältere Menschen oder Menschen mit Mobilitätsproblemen beachten sollten). Im Hochsommer nicht zu empfehlen, da das Dachfenster keine Jalousie hat, um die Sonneneinstrahlung zu verhindern. Ansonsten ist die Wohnung für den Preis hervorragend.”

“We had to wait a long time until someone could let us in. The heater in the airconditioning didn’t work, it was 14 degrees Celsius and no extra blankets..The shower is cold after 3 minutes. No communication possible after 6 pm, so you have a problem after 6 pm, you have to wait next day until 9 pm. Location is good. ”

“This property is GORGEOUS and in the right are: not too in the thick of tourism, but not completely out of it. My gripe is with Wonderful Italy in general and the impossibly slow or broken internet at the property. Upon arriving to Ortegia two hours prior to check-in, the team was TERRIBLE at communicating. Before arriving they couldn’t let us know if we could check-in early, but once we arrived, they provided the worst directions to their office to store our luggage. We literally had to...