Hotel vicino a Petro Bowl - Lake Charles

“Horrible experience, there were BUGS all over the bed and under the bed. When we informed management, they did not care and stated they would send someone to “change the sheets” and then tried to say that it was because we had left the sliding door open. We did not leave the sliding door open. The property refused to give us a refund because it was not booked directly with them. They also could not move us to another room due to no availability, which we understood and just wanted our money...

“Breakfast was great and the staff were very nice. ”

“Didn’t experience ”

“Great price for rooms. The room was a nice size.”

“Everything was great”

“Breakfast was good, great location. ”

“Very close to casinos. Only 2 rooms avail in 1st floor due to renovations. No USB port avail in any room. You must buy the breakfast. Toilet paper holder hard to reach.”

“No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. ”

“The bed was comfortable and clean. The room was oddly laid out but spacious except for the sink and toilet/ shower. The grout and baseboards were terribly dirty. There was a blood stain on the bathroom wall. The room definitely needs a real spring cleaning and not just strong smelling disinfectant. Finally, the toilet paper needs an upgrade.”

“Convenient location and great staff! Already booked our next stay. ”

“I like.”

“Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend”

“Everything was wonderful”

“Clean, spacious room. Floor felt slippery to me. Easy check in. Construction in area. Was difficult finding parking after @ 9pm. Overall a pleasant stay ”

“The hot water did not get hot in the bathroom sink nor in the shower causing me to have to take a cold bath!”

“Nice for the price”

“The breakmenu was wonderful, staff was very respectful and the room was perfect ”