Hotel vicino a Portlock Galleries at SoNo - Chesapeake

“Not worth it”

“Nothing worked properly, it had roaches and the elevator stop working after 2 hours of being there ”

“Love the hotel”

“Building was clean.”

“ there was no hot breakfast available neither coffee or hot items like eggs. I want a refund for breakfast not being available. I I had to go get breakfast separately at a restaurant which made my available time limited before my meeting. ”

“Shower water was only warm. ”

“It’s an older property as fast as HI’s go but still clean and comfortable. Even better, the staff were great! Bryan at the front desk is someone I remembered from a stay at the HGI in Chesapeake - top notch. Karen hosted breakfast and sang softly to the soundtrack. I had my headphones and YT music but didn’t need them. People make the difference and this team rocked it! Don’t hesitate at all to stay at this one ”

“Breakfast was very good. ”

“Breakfast menu was balanced. Staff was pleasant; amenities were great!!!”

“Staff welcomed us. Facility was clean. The grandkids enjoyed the heated indoor pool. Very lenient pool hours too. ”

“The parking is great, the breakfast is good and the room is clean. The staff is friendly. We have stayed at this hotel many times and it never disappoints!”

“Beautifully restored and maintained property. Thoughtful touches all around. Nice room sizes and beautiful bath finishes with intricate heated floors. Staff were all pleasant, professional and accommodating. Great stay in a super convenient location. Highly recommended. ”

“Room was nice but not very clean. Stain in bathroom and the sheets. ”

“My room was #1226 and the toilet needs to be fixed, it rocked when you sit on it… very unsafe. ”

“HO prenotato per dieci giorni e mi è stata assegnata una stanza molto vecchia con la moquette rovinata e l'arredo anni 60. non mi sono trovato a mio agio. Prenotato con Hotels.com sono riuscito a fare il check out in anticipo. l'hotel, seppur garantiva il refund, ha addebitato un importo molto alto”

“Y’all didn’t do right because when I reach the hotel something went wrong with y’all account so I had to wait near 2 hours to get my room ”

“I always enjoy my stay at the Renaissance Waterfront. There is other please I rather stay! Job well done!”

“The staff were great and did very well with what they had. We were in a two bedroom king suite. The had been smoked in at some point and the smell was still present. The furniture had a lot of wear and tear and look like it should be in a fraternity house. The fitted sheets or mattress pad did not fit the bed and the corners constantly came detached. Also, one of the toilets would continuously run until the tank lid was taken off and the valve was manually shut. This property has a lot of wear...

“A/C was great”