Hotel a Portola Valley

“Prenotato 2 stanze per un totale di 5 persone. Ci danno 2 stanze con 1 letto. Chiediamo se è possibile averne una con 2 letti e prima ci dicono che l’hotel Ha solo stanze con 2 letti e poi che dobbiamo pagare 75 euro per avere la suite con il sofà bad. Prendiamo quella ma scopriamo che il divano era divano e non ancora letto. Tornati all reception la ragazza era tranquilla con i piedi sul bancone senza fare un bel nulla e le ho detto che il sofà era ancora sofà e non c’erano neanche le lenzuola...

“The breakfast was fresh, especially daily omelet that was served by your choice.”

“Ottimo Hotel vicino all’aeroporto, a 20-30 minuti di macchina dal Golden Gate. Camera spaziosa e pulita, unico difetto la colazione non a buffet ma servita come una mensa con conseguente lunga attesa, scarsa la parte “dolci”.”

“We did not make it in time for the breakfast, but the front desk clerk offered to check with the kitchen staff if there was still anything left i could have. I told her it was okay, but the fact that she offered i appreciated. Over the last 4 years i have traveled to Palo Alto to pick up and drop off my daughter from College. This was my last trip as she graduated and i have to say.. i am glad we stayed at the Zen. It was refreshing to have front desk staff who had great customer service. ...

“Rooms spacious, spotless. Very helpful and kind staff”

“The only downside was that none of the streaming worked on the tv. Great stay!”

“Beautiful big rooms, beautiful grounds, wonderful amenities, and a wonderful breakfast.”

“Room was clean and spacious. Decor was a bit dated, The carpets were especially jarring in color and pattern. However, the room was comfortable and very reasonably priced—also seemed like a very safe area, unlike some airport hotels. I would stay there again.”

“Great reception ”

“We have a very good time and very nice persons and place”

“Short stay but everyone was very friendly”

“This was the best hotel experience I’ve ever had. The sauna steam room combo plus the heated pool and hot tub are what sold me instantly when I was searching for a place. Relaxing atmosphere in the entire establishment, friendly staff, lots of places to sit and lounge on the main level. Oh and the robes! I loved that. So so enjoyed this I hope I come back some day!”

“Internet connection very slow NO DAIRY FREE OPTIONS, I paid a breakfast that I can not use ”

“The breakfast has a good variety. The staff was vey helpful and friendly.”