Hotel vicino a Promenade Shops at Evergreen Walk - South Windsor

“Don’t book if you are bringing a pet and don’t want to pay $150 pet fee. We stayed one night and had paid almost $200. When booking on Expedia it said NOTHING about a pet fee (also it never had you say you were bringing a pet) so to be blindsided with a fee that was only $45 less than we had already paid. Basically we paid double what we expected. What a scam…I am all about the fee if informed up front…not when you have already arrived and have no choice. That amount is also insane for one...

“Cool”

“Great continental breakfast! Clean room and pool! Great stay!!”

“Easy parking. Good TV channels. Nice hot water. Basic, but clean. We've stayed him several times. Best bang for your buck in the area. Also, very safe area.”

“Yes”

“Staff was unresponsive to complaint about large amount of hair in/on shower drain. Asked them to clean it and it wasn't done. Also the bathroom had a very strong odor that want addressed. Seemed like nice people just not focused on details.”

“A”

“Grande chambre et propre”

“Great breakfast buffet included in room rate. Beautiful hotel and great location!”

“The building is old and in a rundown area of Hartford. They are working on renovations floor by floor. The night I was there they posted that The 4th floor was closed for renovation so what floor did they put me in! The third floor and what time did construction come the next morning? 630 am! I mean seriously! Breakfast was very good and was kept full and hot dishes kept hot. The staff were always visible. I had requested a room with two queen and a pull out couch because three of us were...

“Air conditioning was erratic; we had a hard time maintaining a steady temperature in the room.”

“The front desk staff member was amazing and the hotel was very nice. ”

“Sistema di riscaldamento/aria condizionata molto rumoroso. In inverno se si spegne la temperatura si abbassa rapidamente e dormire con tutto quel rumore (ed aria) e' difficoltoso. Per il resto tutto ok.”

“So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace.”

“My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. ”

“We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around.”

“Nice hotel”

“Only stayed a few hours but it was very clean and comfortable”