Hotel con piscina a Puget Sound

“We were told several times from 2:00- 6:00pm we could check in within 1/2 hour. Every time they told us the room was not ready. This was for a corner suite and an adjacent room. Very expensive. There were no cups . No amenities in the bathroom. Terrible customer service. I will never book this hotel again. Room service arrived in brown paper bags like for take out. And it was over $200. Awful.”