Hotel vicino a Quad Cities Waterfront Convention Center - Bettendorf

“The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.”

“Clean, spacious room. Appreciated the covered, attached garage, felt safe. ”

“Resort fees seem un-necessary.”

“Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this...

“Breakfast was great, rooms were nice, the only downfall was the pool was closed and we were notified ahead of checking in which was one of the reasons we booked this hotel. They are doing maintenance to remove the hot tub”

“Breakfast had good options.”

“Staff was difficult with whom to communicate. Plumbing needs work. Breakfast was not breakfast. Lobby wasn’t open at time indicated. Beds were comfortable but no blankets. Door bolt wouldn’t work. ”

“Fine”

“Clean room”

“Room was very clean including the kitchenette totally happy the dishes, pot, pans, and utensils were included. Pillows were a little too soft but other than that everything was fine. ”

“Great location for our weekend.”

“Clea, comfortable stay!”

“Convenient parking and lots of shopping and restaurants close by. Highly recommend this hotel. ”

“Thank you ”

“If you require an early check in- please make sure you communicate directly with the property or you will likely not have a room ready.”

“Hotel ecvezoonale pet servizio pilizoa e location”

“Rusted shower head ”

“It was fine but there are areas of the hotel that could use a deep clean. A little customer service at the front counter wouldn’t hurt either. I’ll stay elsewhere next time I visit. ”