Hotel a Bettendorf

“The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!”

“Fine”

“Resort fees seem un-necessary.”

“Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this...

“Breakfast was poor”

“Rooms were modern and very clean. In a new area with tons of options for food. Right across the street from the sports plex. Did not eat at the hotel but the options looked and smelled very good.”

“It smelled ”

“Yes it was”

“Rooms were very clean”

“Clean room, comfortable bed. Will stay again.”

“Property was clean, beds and pillows were very comfortable and the staff was very friendly!”

“Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. ”

“Free breakfast was not offered. We were told its only available Saturday and Sunday. Staff were rude and short with us when we had questions. The whole place smelled like smoke even though we paid for a smoke free room.”

“Yes”

“There shops close by. The staff was great. The room was clean.”

“Clean room, friendly stuff, hot water”

“Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult ”

“No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there.”