Hotel vicino a Regal Commonwealth - Richmond

“I Freddie and Rose, We enjoyed the stay everyone and all of the staff was great. Everything was very clean and Sleep was very comfortable. Thanks for everything.. Rose Rivers”

“Holiday Inn Express was not clean. The staff were not friendly. The room was not cleaned daily. The elevator area smelled horrible. The room smelled horrible that we went out and bought air freshener that we continuously sprayed. The parking was scarce. We stood at the front desk waiting for assistance. We felt like we were bothering the staff if we needed to ask them anything. Very disappointing.”

“Kinda dated. Carpets could be cleaned. Breakfast was lacking. Pool room was really hot and humid. Rooms where nice could use a deep clean more often.”

“Everyone here is absolutely amazing. They welcome you with such wonderful attitude. the breakfast selection is awesome. the rooms are clean and so comfortable.”

“Everyone was very nice and helpful. The rooms were clean and well kept.”

“The hotel was not clean and it was more like a motel. My family and I left a day early and I was not granted a refund.”

“The staff, clean room, and air condition were good. The breakfast was okay, but it could be better.”

“Great customer service”

“Pictures deceptive. Kitchenette burnt counters and cabinets falling apart. Cockroaches. Sleeper sofa inside filthy and covered in mold and dog hair. Had to literally sleep on loveseat with feet up on chair because I was afraid of mold inside sleeper making me sick. Full price for this room . Shame. I forgot to mention the smell”

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“Clean rooms”

“The front desk attendant was so nice and professional”

“Everything about this hotel was a red flag , I am extremely disappointed in the mold and all the cracks and holes each room had , called for extra bedding they told me to go down and get it , instead of bringing up to the customer , the bathroom has a noise coming from the toilet not fixed , we had two rooms on this reservation and both rooms were disgusting , furniture broken , moldy , and dirty . I have pictures and videos . Absolutely GROSS !”