Hotel vicino a Rockwood Park - Richmond

“The place was nice the Room was very clean. The breackfast was not very good.”

“I loved my stay”

“Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a...

“Good hotel, helpful staff. Recommend.”

“Breakfast was wonderful as were Sabrina, Chastity and Janette. Issues: First Room 231: The lines were blown out Thursday and hot water was running from shower & sink. I cleaned both. Bathroom floor wet - I dried. Also the AC would not work right. Moved to Room 334: Toilet wanted to overflow every 2 flushes. The sink spewed water as there was no aerator. The water in the shower would not cut off. We reported the problems and told they would be and were fixed Friday. Not done. Reported again...

“We liked clean room, staff, breakfast, and parking.”

“The staff was very helpful with everything that we had going on”

“Staff was friendly and helpful and breakfast was a plus.”

“Clean, well maintained, helpful staff, shopping and restaurants nearby, convenient to major highways, reasonably priced.”

“They had one of the best full breakfasts that we have had. Waffles with toppings, gluten free options, and unique juices. Super welcoming and the place has character!”

“They are pretty much the only place in the area was an outdoor swimming pool for less than $100 a night. That being said, we overlooked the rude staff, and the fact that the rooms were only half-heartedly cleaned, and the criminal casing of rooms that the personnel were obviously a part of.... But a total infestation of cockroaches was the last straw. Pool or not, we will never stay there again!”

“👍”

“Mattress and pillows were very uncomfortable. Mattress needed replaced. It slanted like it was well worn. My back and neck are sore. ”

“Booked room thru Expedia. Expedia charged my card $158. Get to hotel. They say room is booked but they only received $38. They said I have to pay the balance. I left. Still awaiting refund.”

“We enjoyed the location, cleanliness, and space of the room. We disliked the conditions of the bathroom, but for the price, it didn’t matter much.”