Hotel vicino a Rivers Casino Portsmouth - Portsmouth

“Broken wash basin, damaged entrance door lock, no shade for the lamp, no toliet roll to hold toliet paper, no plug in for the shower to fill up, hole in the bath tub that water could get into to damage downstairs.It was room #218 that we was stuck with. At first, we were given room 128 but found out everything was so dirty - unmade beds, dirty towels piled up and drinks were left on the table, so we protested. Then we were guven a different room but it was room# 218 as I already mentioned the...

“Staff is excellent! Safety is good. Property already needs repairs. Water leaking around light in the shower. Room above not in use. Hot water took 20 minutes to warm the shower or reach kitchen sink. Rooms looked clean but, Found trash behind a dresser. Sticky spots on counters and in drawers next to bed. Ants in shower. Lights are led and strangely wired. Smell of a gas leak near EV chargers. All was brought to staff attention and included maintenance. No one could offer us any help beyond...

“The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again.”

“Ok”

“Great staff”

“Initial check in staff were helpful & polite, after that, customer service was subpar. Hotel/rooms were clean, bathrooms could use MAJOR UPDATES! But all in all, sufficient for our 1 night stay. Location is great!”

“Hotel pulito e personale gentile ”

“The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!”

“Great experience! The front desk staff was exceptional!!”

“Room was dirty , breakfast selection was terrible, and the customer service was bad .”

“Rooms are clean,Great owners friendly, safe,no Roaches, good Hotel for the price”

“Garage parking is convenient. However our room TV did not work and is situated in an awkward format. There was wig hair found all over the room. And the temperature of the room was not consistent. We were gone most of the day and when we returned the room would be in the mid 70s when coming off a hot baseball tournament you would hope you can come back to a room that you set the temp to 70 on.”

“Ottimo hotel , stanze pulite e grandi, colazione poi che buona e personale cordiale ”

“No great poorly managed”

“The room was great the view was awesome”

“Clean and tight. Not a luxury stay, but perfect for everything else!”

“Very clean and modern room at a very reasonable price. We will definitely stay there again if we are in that area.”

“Breakfast, and the staff in the breakfast area, were great. The front desk staff was friendly and helpful at check-in and every morning. The room was comfortable (the air conditioner was pretty loud when the compressor kicked in). The shower was great. The only problem was that housekeeping never came to clean or replenish the towels in the six days we stayed, even when we stopped by the front desk in the morning to inform them that we would be away for the day. The TV was very loud when it came...

“Buono standard generale personale efficiente e pulizia decente”