Hotel vicino a Riverwalk District - Reno

“La camera era enorme, oltre al letto king c'era un divano, un tavolo con 4 sedie, una cassettiera con frigo, microonde e TV. La camera era un po' polverosa, con una (piccola) ragnatela sul lampadario, il bagno pulito. Parcheggio comodo, zona ben servita”

“Room was nice. No elevator, only stairs and all rooms are on 2nd & 3rd floor. Terrible sketchy neighborhood. Bartenders were helpful, especially Jess, as there’s no front desk or luggage assistance.”

“👍”

“Quiet, clean room. Breakfast was excellent.”

“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose...

“Clean and courteous staff”

“Every area of this hotel was fantastic”

“The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening.”

“The area was in an industrial part of town and not the best part of town! Parking was OK. The hotel staff was very good. We didn’t have any interaction with the housekeeping staff other than getting clean towels. The breakfast was very good and the breakfast staff was very accommodating. The only thing negative in the room was I didn’t have a very comfortable chair and there was no counter space in the bathroom.”

“We stayed for a volleyball tournament, it was nice to have a lot to do at the resort, so the kids liked it. The room was a little dusty but they did come pick up towels and make the beds every day. Bedding is very bare thin, they can definitely upgrade that. The downside was they knew they had 1000's coming in for a volleyball tournament where everyone has to be at the venue at the same time, so the lines for the Starbucks and the other quick grab were so crazy..,they were not prepared. ...

“Staff was professional, courteous, cleanliness was very good. Id definitely come back”

“Staff were nice”

“Bathroom was horrible. Neighborhood questionable”

“Camera spaziosa e pulita. Personale gentile. Parcheggio disponibile. Colazione sufficiente.”

“Horrible. Long story but The front desk was not knowledgeable, and no one knew protocols and just made up stuff as they pleased, and when I tried to address the matter they hung up on me. Would never book or stay with this company again. I escalated my experience to the franchise and they too had issues contacting and communicating with this property.”

“Wasn’t sure what to expect with the negative reviews but it was perfectly fine. Beds were pretty stiff but the room and sheets were all clean. Didn’t find an ice machine and the property is definitely older but everything worked and we were close to downtown Reno ”

“First of all, we were booked and put in a smoking room, I’m guessing because we booked through Expedia. We had 2 rooms and they were both booked as smoking. Multiple calls were just met with no non-smoking rooms are available. One whole day we had to experience a jack hammer or air hammer breaking of concrete in the room above us. This went on for 8 hours. Couldn’t stay in the room. Calling the desk resulted in we’re at full capacity and can’t move you, and are unable to refund room charges...

“Staff was friendly and accommodating. The rooms were nice and clean, although there were no microwave?! Otherwise, everything was really nice!”