Hotel a Roanoke

“Check-in went really good. Butbwhen we got to the room. It was nasty towls had stains on them same with the bedding. ”

“This is so rundown, no housekeeping, no actual towels for showers, refrigerator in room didn't work nor did the elevator ”

“Hotel staff was very helpful. Very knowledgeable and eager to help. Loved the ranch decor. Would definitely stay again when in the area. ”

“A+++”

“Very nice place! Hosts are great!”

“The location was not at all like the pictures. We opted not to stay after we had checked in. We were out the cost of the room but for my family’s comfort and safety we decided to stay at an alternate location as it was not at all what we thought it would be. ”

“Breakfast wasnt the best ”

“Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

“The room looked clean, but it wasn’t clean. Moved the chair and there was dirt in the corner. The shower curtain was dirty at the bottom, there was only one towel and the hand towel was stained with spots in Expedia. It is advertise as pets were free and there was a full breakfast. This was not true. The charge for pets is $25 each and breakfast was coffee which was horribleand some dry cereal. False advertising I would not recommend this place to anyone.”

“Great service since the moment I walked in. The room was amazing and the breakfast was delicious. The monthly you walk through the doors you already know you will be having a great stay and experience.”

“When I arrived the staff told me my booking did not sync through Expedia and I’d have to call Expedia for a refund. Expedia tried to resolve things and the hotel gave me a room with the remote missing to the A/C. The staff gave me a spare remote that wasn’t the same brand as the A/C and didn’t work. I couldn’t open the door because it was swollen shut. When I finally got in, it was so humid and I took a look around and opened my window to be staring at a bunch of people in the indoor pool.”

“Very friendly & welcoming staff. The room was clean, the bed was comfortable, and the hotel was quiet. Not luxurious, but perfect if you need a nice quiet comfortable affordable clean place to stay. This location was very convenient for me and I was pleasantly surprised. Will definitely stay there again!”

“Room could have been cleaner (sheets) . But not terrible …”

“The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. ”

“The cabin was great! ”

“Clean, large space, good quality, easy to find.”

“The room was in great condition and the staff were super courteous. My two main problems were that the electronic lock was dead upon arrival and someone had to come fix it the next day. Once it was fixed, they didnt put it to the origional code, so I got locked out of the apartment when I went downstairs. The second problem that was nexer fixed was the hot water. For such a cold week in Illinois, I had hoped that the water would be hot enough to chase away the cold, but alas, it was not. I...