Hotel a Royal Lakes

“Great Stay, very clean room and friendly staff.”

“Property is extremely needing a major facelift. The property and everything in it is worn out. My guest room smelled of wet puppy and stagnant air. AC unit in wall was filled with dirt and mildew. Refused to turn it on. Stayed there due to cost savings. I'll stay in Edwardsville next time and deal with extra driving. The location has to be renovated or they will be able to sell rooms by the hour. Their HQ leaders would never allow their family members to stay at this location. Guests...

“Breakfast was good. Staff very friendly. Toilet was loose. Reported it friday AM. Monday AM when we left……still nothing. Could have been a hazard. The hottub/spa inoperable. Never fixed. There’s NO maintenance workers?? Inexcusable. And there’s a Holiday Inn Express right across the street. ”

“yes”

“The room wasn't the cleanest. The breakfast was ok. The staff were helpful and pleasant. The little shampoo bottle in our room was half gone when we arrived. The pool was closed. The hotel is right next to the train tracks.”

“Yes”

“Parking was easy. It was messy but right now they are going through major renovation. Pool was open and warm so that was nice. And extremely convenient there’s a restaurant attached, they delivered our food to our room. ”

“Breakfast was good the first day, next day it wasn't as good. Breakfast staff was very nice & personable.”