Hotel a Runnymede

“Beautiful area but was let down on the cleanliness and facilities. The white bedding had brown stains all over and cob webs in the bath room. On multiple websites it stated their was a spa for guest use, despite this not being the case. The info in our room also stated breakfast basket apon arrival as well as spa for guest to use, neither which were true. Little things can make a big impact, for example, it would have been nice when we came to our room after a hot day for the air con to be on,...

“Very pleased by the little extras. Salt and pepper, toilet and fly spray. ;-)”

“Used the place to sleep for the night on a long journey, and was pleasantly surprised with very helpful polite staff, an nice bar, restaurant area and clean rooms. ”