Castelli a Saas-Fee

“Alles ok, sehr freundliches Personal! schade waren die Fenster voll Schimmel im Bad und in den Zimmern. Das Frühstück ist sehr gut, aber es ist leider nur am Anfang alles vorhanden und gewisse Sachen werden nicht nachgefüllt. Alles in allem aber sehr empfehlenswert ”

“la reception non è stata competente per check out , ha richiesto il pagamento al cliente quando la camera era già stata pagata da agenzia, che è dovuta intervenire almeno 3 volte. Mi domando se fosse stata domenica e l'agenzia fosse stata chiusa come poteva risolversi il problema del pagamento, il cliente avrebbe dovuto fare un doppio pagamento? Queste situazioni sono alquanto sgradevoli !”

“tout était parfait et accueil très sympa”

“We booked this at the very last minute after having to deviate from our ski touring plan around Saas Fee. The staff were really nice and friendly, the rooms clean and functional with nice views and the breakfast was excellent and really good value.”

“all fantastic!!!”

“Buona posizione vicino al parcheggio. Ottimo servizio ristorante, cortesia e simpatia del personale. Pulito e originale nell’arredamento della camera e degli spazio comuni. Bella la terrazza esterna.”

“Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back… I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family. Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great. On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our...