Hotel a Saas-Fee

“la reception non è stata competente per check out , ha richiesto il pagamento al cliente quando la camera era già stata pagata da agenzia, che è dovuta intervenire almeno 3 volte. Mi domando se fosse stata domenica e l'agenzia fosse stata chiusa come poteva risolversi il problema del pagamento, il cliente avrebbe dovuto fare un doppio pagamento? Queste situazioni sono alquanto sgradevoli !”

“Buona posizione vicino al parcheggio. Ottimo servizio ristorante, cortesia e simpatia del personale. Pulito e originale nell’arredamento della camera e degli spazio comuni. Bella la terrazza esterna.”

“Alles ok, sehr freundliches Personal! schade waren die Fenster voll Schimmel im Bad und in den Zimmern. Das Frühstück ist sehr gut, aber es ist leider nur am Anfang alles vorhanden und gewisse Sachen werden nicht nachgefüllt. Alles in allem aber sehr empfehlenswert ”

“Great hotel, in a wonderful location. Staff were really friendly and helpful ”

“all fantastic!!!”

“The room was clean, and the staff were very courteous and helpful. The room setup was strange with low ceilings in places due to the rafters, the narrowest staircase (with split steps) that I have ever used, and only one window in the door to the small balcony. Skylights were largely covered with snow, and noise from the next room continued until the late evening. Not exactly what I expected, so overall just okay.”

“Good breakfast”

“Die Zimmer schön gemacht und sauber etwas klein, aber zum schlafen reicht es. Das Frühstück war gut. Die Auswahl war Standart. Das Rührei war nur noch lauwarm, schade. ”

“Nous avons passé un excellent séjour. Le restaurant est super! ”

“Ottima posizione dell'hotel, camera spaziosa con tutti i confort. Ottima anche la colazione, personale super cordiale e molto disponibile”

“I selected a mountain view room, but got one with no view. The hotel was nice enough to get me a dinner, but I still would have prefered the nice view. No other rooms were available.”

“Hotel eccellente. Staff molto gentile, servizi ottimi (spa, navetta). Bellissime camere molto confortevoli”

“Bellissima struttura inaspettata, molto vicino al centro servizio impeccabile, bagno perfetto. Tutto positivo.”

“Pessima la modalità di prenotazione con expedia che non richiede una conferma alla prenotazione. Mi è stata, in questo modo, impropriamente addebitata una cifra per un soggiorno di cui io non ho mai usufruito!”

“The room was clean. When we booked our room, we were made to believe that we had a private hot tub but the hot tub was actually shared with a room next to ours. The staff were extrmemely nice but it felt like they were pretty understaffed. It's hard to beat this lcoation and the room itself was great, just not sure if the entire experience at the hotel was worth what we paid.”