Inn a Shelby Farms Park

“The area around the hotel was filthy and unsafe. There were what looked like druggies hanging in front of the hotel lobby.”

“Breakfast was pretty good; the rooms were great and the staff was very kind and helpful”

“Room was nice. Staff was courteous. Beds were very comfortable Only 2 issues really. Lights for indoor pool were not working. First night staff on hand left the pool open, our kids didnt mind as it was not pitch dark. 2nd night we came back at 620 pm specifically so the kids could have aĺl the time they wanted to spend at the pool but staff member closed it 2.5 hours early due to the lightng. Second issue was staff banging on our door at 715 am for housekeeping. Since we were sleeping i...

“Enjoyed all aspects of property. Would stay again and book through Expedia. Reservations made a week earlier and not charged until check out. Great system. ”

“Nice clean spacious rooms. Staff was very friendly and helpful. ”

“Checking in is a nightmare. It like going through airport security just to find the Hotel registration counter.”

“Room 234 hot tub was broke and had to flip breaker to use it. It would come on loudly in the middle of the night until the breaker popped. They wouldnt switch rooms because we booked through Expedia. Light was out in our room and they hand my wife a light bulb to change it. Had reservations at the Lookout restaurant at 6:30, got sat at 7, got someone elses (2 filets and a ceasar) food at 8pm which they said eat until we got our food at 9:45. My wife ordered a new york, but instead they brought...

“The Hotel room itself was clean it just had a stale odor. The Hotel is a bit run down but it's kept clean.”

“Breakfast was okay. Gym was tiny. Rooms are spacious and ”

“We had a great stay. The front desk staff were quite friendly, and the check-in procedure was seamless. The king suite in which we stayed was huge and spotless. The suite would be a great place for families who have multiple rooms to gather. There was that much room. Our only issue really was that the indoor pool was too cold to enjoy. I generally don't mind a pool a bit on the cold side, but it was a little too cold for me. We did make use of the jacuzzi for a few minutes instead.”