Hotel vicino a Shops at Willow Bend - Dallas

“Everything was good”

“Great place to stay.”

“Very disappointing stay. The room was dirty, had a bad smell, and we even saw cockroaches. The furniture was old and poorly maintained. The listing showed a sofa bed, but it was broken and completely bent, making it impossible to sleep on. We were three people, but there was only one usable bed for two people. Because the sofa bed could not be used, one person had to sleep in the car late at night. Overall, the room was not as advertised and did not meet basic cleanliness or comfort standards....

“Housekeeping was missing for a couple of days”

“with the price you pay -you could get a nicer place somewhere else, I just needed to be in that location for my short visit. Staffs were friendly - older building and feels old and some molds in bathroom, carpet was wet and smelly - I did not say nothing since it was a one night stay. Breakfast was decent. Did not use amenities.”

“My spouse informed me he gotten bed bug bites and that he couldn’t wait to check out before telling me about his stay. There was stains on the couch but he didn’t notice until he got off the room number #116 he checked in Thursday 18th and checked out Friday before 11 am . Never booking here again that is just gross .”

“The whole building was hot even the elevators. The only good thing was cold AC in room, but the rooms had mold on ceiling. It looked like the paint was falling off toilets was leaking at the base. The shower will leak all night long. I don’t recommend no one to stay there it needs serious upgrades not worth money. And the person at front desk was never there you had to always ring the bell or good looking for him. It’s ridiculous. The side doors to the building will not open with the key card....

“Excelente estancia”

“We were very positively surprised by the quality of this place. Extremely clean and well maintained. Would use again any time.”

“Good location”

“Very friendly and helpful staff. Just needed a comfortable room for 2 nights and this was a great place for that.”

“This hotel has been around for 7 years but still looks brand new. It’s well kept! The rooms are spacious. The breakfast is great! There’s healthy options which was important to us. Overall, stay was great! We will be staying there again!”

“I love these hotels. The rooms are so large. They have a nice breakfast and an evening snack plate time where they have adult beverages. The only thing I don’t like was an odor in the elevator. It was a mixture of sulfur and onions. Seem to be a shortage of luggage carts too. Overall a good place to stay. Would stay again”

“I do not believe this hotel is of good quality. It misleads customers into booking their accommodations. They require a deposit even after the hotel fee has been paid, and we must provide credit card information. The room was not clean, the bathtub is too small, and the shower curtain falls into the tub, leaving us with insufficient space to stand and shower. The toilet and wash basin are designed for children. We checked in late and did not notice the stains on the towels; however, they claim...