Hotel vicino a Smokey Mountain Gold & Ruby Mine - Cherokee

“Great stay”

“Rooms were clean. Dated and the beds are not very comfortable. ”

“It was nice to have a laundry room since we've been traveling a while. The locations is excellent and the owners are good people. However, some of the room conditions could be improved during off season. Examples from our room include a desk chair that would flip you over; and a toilet that rocked with a seat that looked burnt under the lid. Just minor stuff. Overall, it was a quite, nice place to stay. We've stayed here several times now and each time has been comfortable.”

“nice place, clean, friendly”

“The casino was close by - came to Cherokee to see a concert and rates were comepetitive.”

“Everything was great with the exception of comfort. The beds were like sleeping on a rock. ”

“The bathroom wasn’t cleaned. The toilet was disgusted, pretty dirty ”

“Staff was great, room super clean, breakfast lacking. Just small gas station muffins and coffee (half and half only for creamer)/juice.”

“This hotel is going through renovations and the walls are incredibly thin. The hotel rooms are old and outdated. The front desk staff - in particular Laura charged my card a damage fee because she said the tv was too loud while we were gone to the casino and it cause both rooms next to us to leave the hotel. She lied. She is a racist. On my form to sign for the room she asked my nationality. I asked her what was that about ? Her reply was I was just being funny. I should have left then. We have...

“Although the room itself was nice it was very dusty as if it had been cleaned a month ago and not used since. During my 3 night stay housekeeping never came even when requested. Safe in room did not work. Hotel was very crowded even on weekday and long wait at valet…very unorganized. Lots of restaurant choices but most of them were only open at night. Probably will not be back unfortunately.”

“Yes very close to casino and great place to stay.”

“Great stay”

“Ideale per soggiornare a Cheerokee, la posizione della stanza è ottimale anche per il paesaggio che offre dalla camera. Buona la colazione offerta con la possibilità di farla in terrazza.”

“Expedia let us make reservations several months ago for Super Bowl Weekend but did not coordinate with the owners of Newfound Lodge as the hotel was closed for the season. Expedia should not be making reservations for a hotel that is closed and also should let customers know that it wasn’t going to be open. I don’t blame Newfound Lodge but this needs to be fixed! ”

“I was very sad to see Cherokee go down so much since I was there as a kid. Although I’m grateful for the job that it brought to the area having the casino it has really made. Everything else looks so rundown. Shops were falling apart. people were very nice everywhere we went. I probably would not stay at this hotel again although the staff was so sweet.”

“Great for our one night stay. Front desk was very nice! Loved that they are pet friendly too”

“super clean, easy check in, A+”

“Close to restaurants and shopping. Great Smokey Mountain Railroad Train Depot about a 2 minute drive from their parking lot. The staff is AMAZING! They give you options for your breakfast and serve it exactly the way you want it. The homemade blueberry bread is delicious. You will get a tour of the grounds as soon as you arrive. The rooms are very clean. The whole place is very charming. I highly recommend. ”

“The check in process took forever. The lady at the front was friendly but new and had no idea what she was doing. While standing there and she was calling for help i watched german roaches climb on the desk through her folder holder. Once we got to our room it was ok. Cleanish...shower was gross. Ashtray out on back porch was full of used cigarettes and the seats were very worn in. Will not stay here again. ”