Boutique hotel a South Beach

“I was very disappointed with my stay at The Prime Hotel. We experienced a serious safety issue when someone was able to access our room without permission, leaving us feeling unsafe. The initial response from staff was inadequate, and although a later staff member was more helpful in relocating us to a different room, the situation should never have happened. Overall, the lack of security and poor handling of our concerns made this a stressful experience, and I would not stay here again.”