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Recensioni per Harbour Hotel Southampton

5 out of 5
Harbour Hotel Southampton
5 Maritime Walk, Ocean Village, Southampton, England

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 748 su 1001 recensioni" "
Valutazione di 8 - Buono. 175 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 1001 recensioni" "
Valutazione di 4 - Scarso. 19 su 1001 recensioni" "
Valutazione di 2 - Terribile. 14 su 1001 recensioni" "

9,8/10

Pulizia

9,4/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Chris, BERKELEY

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
A delightful stay. Staff so very attentive and helpful. Can’t beat the location. 15-30 minutes walk to museums, historical sites and parks. Will stay here anytime we are in London.
Soggiorno di 1 notte a maggio 2024
Risposta di Amy, Guest Relations Manager, il giorno 3 mag 2024
Dear Chris,Thank you for your wonderful review!I am overjoyed to read you had a delightful stay.Thank you for your kind mention of our staff, the team will be so pleased to read you had a memorable and enjoyable stay.I am happy to read you loved our location also.We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

2/10 Terribile

Georgina

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel until you encounter a problem - extremely rude and unhelpful and no resolution to support or help their customers
Soggiorno di 1 notte ad aprile 2024
Risposta di Amy, Guest Relations Manager, il giorno 30 apr 2024
Dear Georgina,Thank you for taking the time to share some feedback f your recent visit to Southampton Harbour Hotel.I am disappointed to read you found our staff rude and unhelpful. Please contact our guest relations team directly to discuss your stay. Southampton@harbourhotels.co.ukKind Regards,Amy

4/10 Scarso

Kacey

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Loud phone ringing in the middle of the night, woke me and my partner up at 3am, neither of us could sleep then. No hot water in the bathroom sink and the Smart TV did not work. When we contacted them they said they will come up and fix the issues but we were too tired by then. When I spoke with a manager in the morning, they said they couldn’t offer and compensation and someone will contact me the next day regarding this and they haven’t.
Soggiorno di 1 notte ad aprile 2024
Risposta di Amy, Guest Relations Manager, il giorno 30 apr 2024
Dear Kacey,Thank you for taking the time to share with us your feedback of your recent stay.Our Head of Guest Relations Alona has contacted you directly regarding your stay.Kind Regards,Amy

10/10 Eccellente

Zainab

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel in a good location. Staff were helpful. Room was quite hot and the ac needed to be serviced on my second night.
Soggiorno di 2 notti ad aprile 2024
Risposta di Amy, Guest Relations Manager, il giorno 22 apr 2024
Dear Zainab,Thank you for taking the time to share with us some feedback of your recent visit.I am delighted to read you found our hotel great and loved our location. Thank you for your kind mention of our staff the team will so pleased to read you had a lovely time. Thank you for sharing your comments regarding the temperature of your room, I am pleased to read this was sorted for you during your stay.We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any assistance, please do let us know.Kind Regards,Amy

10/10 Eccellente

Robin

Mi è piaciuto: Pulizia, personale e servizio, servizi
Really good hotel to stay in .
Soggiorno di 1 notte ad aprile 2024
Risposta di Amy, Guest Relations Manager, il giorno 20 apr 2024
Dear Robin,Thank you for taking the time to share your feedback of your recent stay.I am delighted to read you had an amazing stay and scored us 5/5!We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Victory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a great stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Amy, Guest Relations Manager, il giorno 9 apr 2024
Dar Victory,Thank you for your fantastic 5/5 feedback!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 Buono

Lauren

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
A quiet and relaxing stay before our cruise
Soggiorno di 1 notte ad aprile 2024
Risposta di Amy, Guest Relations Manager, il giorno 20 apr 2024
Dear Lauren,Thank you for taking the time to share some feedback from your recent stay.I am delighted to read you had a quiet and relaxing stay prior to your cruise.We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the nearest future.Kind Regards,Amy

10/10 Eccellente

Keira

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved my stay at the Harbour hotel, it was so relaxed and a lovely atmosphere there the whole time.
Soggiorno di 1 notte ad aprile 2024
Risposta di Amy, Guest Relations Manager, il giorno 4 apr 2024
Dear Kiera,Thank you for your wonderful review! I was delighted to read you loved your stay and found it to be lovely and relaxing atmosphere.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Harry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Amy, Guest Relations Manager, il giorno 4 apr 2024
Dear Harry,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 Buono

Nicholas

Soggiorno di 2 notti a marzo 2024
Risposta di Amy, Guest Relations Manager, il giorno 20 apr 2024
Dear Nicholas,Thank you for your wonderful review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Antony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely view of the marina
Soggiorno di 1 notte a marzo 2024
Risposta di Amy, Guest Relations Manager, il giorno 30 mar 2024
Dear Antony,Thank you for your fabulous review! I am delighted to read you loved the views overlooking the marina.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

4/10 Scarso

Charlotte

Soggiorno di 1 notte a marzo 2024
Risposta di Amy, Guest Relations Manager, il giorno 9 apr 2024
Dear Charlotte, I was saddened to read you had a disappointing stay. Please contact our guest relations team directly, we would be pleased to discus your stay.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Giuseppe, Feltham

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic stay at this hotel. A real gem and the restaurant Jetty is superb. Staff very attentive, always available and courteous. I will be gladly come back.
Soggiorno di 2 notti a febbraio 2024
Risposta di Amy, Guest Relations Manager, il giorno 11 mar 2024
Dear Giuseppe,Thank you for your fabulous review!I am delighted to read you had a fantastic stay and found The Jetty Restaurant to be superb. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a magnificent time.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. Kind Regards,Amy

10/10 Eccellente

Rajiv

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed here after visiting the new forest and absolutely loved it.. so much so, this is the third time we have come to stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di Alona, Head of Guest Relations, il giorno 15 feb 2024
Dear Rajiv,Thank you for taking the time to leave us some feedback of your recent stay with us.I was thrilled to read you had a fantastic stay and you absolutely loved your visit. I am pleased to read you stayed with us for the third time! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future for your fourth stay. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Alona Toth

10/10 Eccellente

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel
Lovely stay, rooms not ready @10am not an issue as check out is 11am which is nice, but left bags, and they called us and put bags in the room when it was ready. Met our needs to be next door to each other. Bed very high up if you’re short or have disability so check, tea coffee water biscuits mini bar dressing gown slipppers iron hair dryer shampoo conditioner. Room 217/219 lovely view (king bed) £10 approx in taxi from the Southampton station(10/15 mins) and £7 approx to west key(standard shops some bar/resturants) The ‘town centre’ is run down (no bars) a little rough. Restaurants 5 minutes away from the Hotel if you don’t fancy squid's bolognese.(yuk) there’s an Asian one, also the Olive Tree(lovely), Banana /sport bar restaurant, Pitch any Piano.The Hotel restaurant food was too fussy for us ‘main course’ wise, but breakfast was delish, bar lovely, spa lovely (could do with little lockers) had a facial, lady was lovely. Reception nice( a little stiff ) , spoke a little fast, to try and take in the information) but helpful. Would I stay again yes, however no need to go back, but would recommend.
Soggiorno di 1 notte a gennaio 2024
Risposta di Alona, Head of Guest Relations, il giorno 4 feb 2024
Dear Michelle,Thank you so much for leaving such a lovely and thorough review of your stay. I am delighted to read that you enjoyed your room and the amenities that came with it. I will be passing your comments onto our House Keeping team who no doubt will be so pleased.I am also very happy to read that you enjoyed your treatment at the spa! Again, I will be passing on your lovely comments to the spa team.I am glad you had a lovely stay. I will pass on all of your comments to the relevant departments - both the good ones and the constructive ones. I would like to, once again, thank you for leaving such a detailed review - it will no doubt help many other prospective guests. Best wishes,Alona TothHead of Guest Relations

10/10 Eccellente

Gillian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 3 feb 2024
Dear Gillian,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

2/10 Terribile

ZIHJIA

Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 3 feb 2024
Dear Zihjia,Thank you for your review, I am saddened to read you did not enjoy your stay. Please contact our guest relations team directly to discuss.Kind Regards,Amy

10/10 Eccellente

Amar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 3 feb 2024
Dear Amar,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa!Kind Regards,Amy

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing hotel, lovely staff, great facilities. Couldn't say anything negative!
Soggiorno di 1 notte a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 17 gen 2024
Dear Guest,Thank you for sharing your fabulous feedback of your recent stay. I am overjoyed to read you found our hotel to be amazing with great facilities. Thank you for your lovely feedback of our staff, the team will be so pleased to read you had a fantastic stay.We look forward to having the joy and pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Jason

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were fortunate to receive an upgrade to a Studio Suite on arrival. Everything about the Hotel was great and would definitely stay again. Only thing I would say is check the Location if Shopping is on your agenda as it is a little outside a comfortable distance from the Centre or West Quay. Other than that Hotel is faultless.
Soggiorno di 1 notte a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 17 gen 2024
Dear Jason,Thank you for taking the time to share your feedback of your recent stay with us.I am pleased to read you loved your studio suite room and our Hotel. Thank you for sharing your feedback in regards to location, we want our guests to find the perfect balance of a city stay without the noise and near the marina for the relaxing views of the water.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Lynne

Mi è piaciuto: Pulizia e comfort della camera
Great!
Really comfortable Helpful staff Good location Great food
Soggiorno di 1 notte a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 14 gen 2024
Dear Lynne,Thank you for taking the time to share your feedback of your recent stay with us.I am overjoyed to read you had a magnificent time and found your room to be comfortable. I am pleased to read you found our staff to be helpful and loved our location, along the marina in Ocean Village. I am also delighted to read you enjoyed the food from our restaurants here on site.We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

8/10 Buono

Emma

Soggiorno di 1 notte a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 17 gen 2024
Dear Emma,Thank you for your great review! We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Amy, Guest Relations Manager, il giorno 14 gen 2024
Dear Martin,Thank you for the amazing 10/10 review! We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Olga

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 30 dic 2023
Dear Olga,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Marion

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 28 dic 2023
Dear Marion,Thank you for your fabulous 10/10 review! We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Jo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 25 dic 2023
Dear Jo,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 Buono

DAVID

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel but don't choose the balcony rooms.
Excellent hotel with marvellous service. But I made the mistake of choosing a room with a balcony. Lovely room, great views from the really nice balcony but all balcony rooms are on the fifth floor and a restaurant and bar is on the sixth! Sadly this has a solid floor with movable tables and chairs. Since they also play music up there during the evening getting to sleep can be difficult until very late evening.
Soggiorno di 3 notti a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 25 dic 2023
Dear David,Thank you for taking the time to leave us some feedback of your recent stay.I am delighted to read you had an excellent stay and loved your room. I am also pleased to read you loved the views overlooking the marina. I am saddened to read you were disturbed by some noise coming from the restaurant. Rest assured your feedback has been shared with our Restaurant Management Team and we apologise for the inconvenience this caused you.We hope to have the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Eccellente

vivien

Soggiorno di 1 notte a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 11 gen 2024
Dear Vivien,Thank you for your fabulous review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Nigel

Soggiorno di 1 notte a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 19 dic 2023
Dear Nige,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente Hotel muy bien ubicado muy buenas instal
Excelente ubicación muy buena atención por parte de todo el personal habitaciones muy amplias muy bien tomadas con vista maravillosa
Soggiorno di 1 notte a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 16 dic 2023
Dear Claudia,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you loved our location and your room. I am also pleased to read you loved the beautiful marina views. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a memorable and enjoyable stay.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Eccellente

Lynn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 16 dic 2023
Dear Lynn,Thank you for your 10/10 review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

10/10 Eccellente

Bruce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommend
Fantastic stay two nights in quiet comfort Staff are extremely professional and very friendly. Check in/check out was a breeze. We had dinner in HarBar one night. Excellent food and service. Gym was great. Highly recommend
Soggiorno di 2 notti a dicembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 9 dic 2023
Dear Bruce,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you had a fantastic stay. Thank you for your kind mention of our staff, the team will be so pleased to read you found them to be professional and very friendly. I am overjoyed to read you found the check in and check out process to be a breeze too. I am thrilled also to read you had a great meal in HarBar on 6th. We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa, in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Eccellente

Kerry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 30 nov 2023
Dear Kerry,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

K

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff friendly and helpful room was amazing food delicious
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 30 nov 2023
Dear K,Thank you for your fabulous feedback. Thank you for your lovely feedback of our staff, the team will be delighted to read you had a memorable and enjoyable stay. I am so pleased to read you had a fantastic meal in our restaurants too.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Nicholas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 23 nov 2023
Dear Nicholas,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

6/10 Soddisfacente

Gillian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good hotel
Room was very cold on arrival. Only 17 degrees. Breakfast was lovely though and staff very friendly.
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 21 nov 2023
Dear Gillian,Thank you for taking the time to leave us some feedback of your recent stay.I am pleased to read you loved your breakfast and found our staff to be friendly! I am saddened to read you found the room to be too cold upon arrival, rest assured I have shared your feedback with our senior management team, who will be investigating.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Eccellente

Jackie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 20 nov 2023
Dear Jackie,Thank you for your wonderful review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa.Kind Regards,Amy

8/10 Buono

Gemma

Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 10 dic 2023
Dear Gemma,Thank you for your amazing review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa.Kind Regards,Amy

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent stay.
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 20 nov 2023
Dear Michael,Thank you for your excellent review! We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

James Erik

Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 20 nov 2023
Dear James Erik,Thank you for your fabulous review! We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Keanu

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 15 nov 2023
Dear Keanu,Thank you for taking the time to share your wonderful 5/5 review with us! I am delighted to read you had a fantastic time. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. Kind Regards,Amy

8/10 Buono

Denise

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall lovely hotel, views & staff. No plug sockets by the mirror in our room for hairdryer etc. so couldn't see when drying my hair. We had a dinner reservation at the HarBar restaurant on Saturday evening, ordered the ribeye steak only to be told they'd sold out already, not great for a Saturday night, and because of the limited menu the other options weren't exactly to our liking; we also had incorrect drinks and pudding served.
Soggiorno di 2 notti a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 14 nov 2023
Dear Denise,Thank you for taking the time to leave us some feedback of your recent stay at Southampton Harbour Hotel.I am delighted to read you had a lovely stay overall and thank you for your special mention of the staff. The team will be delighted to read you had a memorable and enjoyable stay.Thank you for your comments regarding plug sockets in the room, I have shared your feedback with the maintenance team and the senior leadership team.I am saddened to read your comments about your experience in HarBar on 6th and I would like to offer my sincerest apologies that we were unable to provide the meal you had chosen. Rest assured, your feedback has been shared with the restaurant and kitchen management teams. We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Samuel

Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 14 nov 2023
Dear Samuel,Thank you for your wonderful review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Wendy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 14 nov 2023
Dear Wendy,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Eccellente

Graham

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was an excellent experience from the sheer comfort of the bed and cleanliness of the room and hotel to the fabulous stonebass I had for dinner. (It was so good I had 2!). Highly recommended
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 14 nov 2023
Dear Graham,Thank you for taking the time to leave us some feedback of your recent stay at Southampton Harbour Hotel.I am delighted to read you had an excellent stay! Thank you for your lovely comments regarding the room and bed. I am so pleased to read you enjoyed your meals throughout your stay with us!We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa, in the near future.Kind Regards,Amy

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 14 nov 2023
Dear George,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa, in the near future.Kind Regards,Amy

10/10 Eccellente

ROBERT

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very lovely hotel. Room was very clean and neat. Staff was very helpful. Very nice place to stay.
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 11 nov 2023
Dear Robert,Thank you for taking the time to leave us some feedback of your recent stay with us. I am delighted to read you found the hotel lovely and the room to be clean and neat. Thank you for your lovey comment about the staff, the team will be so pleased to read you had a memorable and enjoyable stay. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa, in the near future.Kind Regards,Amy

10/10 Eccellente

Bonnie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property exceeded our expectations, a smaller hotel with incredible staff. Lovely rooms, clean and quiet. Restaurants and bar on site , as well as others that are walkable. Would love to stay again only longer!!!
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 11 nov 2023
Dear Bonnie,Thank you for your fabulous review!I am delighted to read you loved the hotel and your room. Thank you for your kind mention about the staff, the team work incredibly hard to ensure all of our guests have a memorable and wonderful stay. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Eccellente

helen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 10 nov 2023
Dear Helen,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa, in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Eccellente

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was helpful and friendly. There was enough staff that you never had to wait. The complimentary spa facilities were an added bonus!!
Soggiorno di 2 notti a novembre 2023
Risposta di Amy, Guest Relations Manager, il giorno 10 nov 2023
Dear Linda,Thank you for taking the time to leave us a review of your recent stay. I am delighted to read you had a wonderful stay. Thank you for the lovely mention of the staff, I am so pleased to read you found the staff to be friendly and helpful. The team will be overjoyed to read you had a memorable and enjoyable stay!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy