Castelli a Southend-on-Sea

“l'hotel in generale è bello, ben posizionato e con personale gentile. Peccato che nella prenotazione di HOTELS non è stato assolutamente specificato che la camera nostra era una specie di capsule room (penso sui 12 mt), inadatta per due persone e per muoversi con le valigie. Men che meno si poteva capire che questa tipologia fosse diversa da altre presenti in hotel, visto che era una doppia con letto doppio senza altra specifica. Inadatta a due persone, men che meno se claustrofobiche. La...

“Always great ”

“Our stay was fine for the short time we were there as a place to lay our heads but for the price we paid I was a little disappointed. In all honesty The beds felt like a horse has broken them in, we have all woken up with sore backs today so definitely need adjusting (or even a mattress topper) the curtains were very thin so we were all woken up with the light first thing which was also frustrating as we wanted to make the most of the rest. The fridge also didn’t work (have informed host and...

“Jo and her staff couldn’t be more helpful. Breakfast was lovely starting with a fresh fruit platter. Beautifully turned out and very comfy beds ”

“Fantastic ”

“At the arrival there was a condom wrapper on the steps. We opened the front door and the smell hit us. Flat looked uncleaned; bathroom had stains on the floor and walls. Cobwebs in every room, stains on the walls. Problem with drain in the shower and the smell was terrible. Sofa needs adjusting as the arm rest loose. Carpet dirty, fan in the bedroom didn’t work. Fridge smelt and had brown stains on the glass shelves. Not what I expected nor paid for.”