Hotel vicino a Storybook Island - Rapid City

“We checked in at Hyatt Place Rapid City around 7pm, well past the standard 4pm check-in time, only to be told our room wasn’t ready. Staff said it would be about 30 minutes, but it ended up taking over an hour before we could actually get into the room. Once we did get in, we found there wasn’t even basic hand soap available — a small thing, but frustrating after such a long wait. For a Hyatt property, this level of service fell short of expectations. Hoping management addresses these gaps for...

“Good standard property. Decent beds, nice size fridge, good breakfast.”

“Nice location for everything”

“Tutto sommato un buon hotel, posizione però non molto comoda”

“Less than desirable people stay and hang out here.”

“Tra i Super 8 prenotati il peggiore, stradatato e poco pulito”

“Tutto ok”

“Nice clean room! Would stay there again.”

“Extremely friendly and helpful innkeepers! The free breakfast was great!”

“Hotel vicino a Rapid City , confortevole, silenzioso e pulito”

“Had a great pool for kids to get out energy. Bed very comfortable. Everything bright and clean. Thank you!”

“O”

“It was a nice stay”

“bellissima esperienza a metà strada tra Rapid City e la zona di Rushmore. ottima struttura stile tipico locale Cabine, colazione basic offerta, reception accogliente ”

“The water bottles that were provided were priced at $5…what if the water was provided for free..this would have been a much more positive experience rather than being annoyed at the cost of $5, which we did not choose to purchase”

“OK, if any small hotel in a busy tourist location needs to learn how to give BIG EXPENSIVE hotel service, go visit these folks. The manager is “top shelf”!! I managed managers for years and she “gets it”!! The staff did a great job and it is clear they enjoy working there!! GREAT JOB FOLKS and thank you!!! Helpful, great location to several National parks, safe area.”