Hotel vicino a Sue Island - Essex

“-Bathrooms need to be caulked (in between bathroom tiles, sinks, toilets, etc) visible mold -Shower liners need to be changed (brown shower liners instead of clear, clean liners) -Mattresses have brown spots in them when you lift up the sheets -Bed sheets need to be CHANGED. Fresh sheets need to be washed and put down for EACH guest.”

“Parking was easy and convenient. Rooms, gym and property was clean. Breakfast was great. Did not really see or interact with staff.”

“I liked how the room was decorated and put together. There was a lot to choose from on the breakfast buffet and the kitchen kept up nicely with with demand. Without being ask, the cleaning staff removed our dirty towels and replaced them with fresh one. I do believe there was anything to speak of that I didn’t like.”

“Nice hotel located in a clean. safe area. Staff was friendly and helpful. I would stay here again”

“The reception lady is unprofessional, has attitude towards customers and rude. The elevator doesn’t work completely. The breakfast was ok. Room service ignored about my room had to go to reception to grab new towels and toilet paper after the second night. Wouldn’t go there just because of the rude receptionist.”

“Great staff Breakfast options were great”

“Overall the stay was great. Only problem was that water was turned off one day without warning.”

“Nice”

“The property is not too clean for the charges”

“Perfect for our family of 5.”

“SPOTLESSLY CLEAN ROOM BIG WORKING TV, EASY CHECK-IN & CHECK-OUT Premises Could Be Better Kept A bit Noisy”

“This facility is in need of a remodel. It is showing its age and really needs a face lift. The staff is was exceptional. There was a problem with our first room and we were moved to a room for the night. The next morning we were moved to a room comparable to what was book. The staff is doing the best in a facility that needs help. This is my third stay on the past 6 months. It is convenient and the staff is great.”

“Check in time was 4:00 PM but room wasn’t ready until 7:30 PM. Very short on staff. Apparently one person was cleaning all of the rooms. The room had a strong moldy smell. Furniture was worn out (vinyl on the headboards was peeling off). It is the closest hotel to the convention center and parking was convenient but not going to stay here again. ”

“2nd class citizen customer service. Pay more and hire people who don't look miserable to be working there.”

“the breakfast was simple bagels juice, cereal they should have better breakfast choices”

“Sinceramente, mi aspettavo molto di più. Punti positivi: la posizione, il personale, la colazione, con ampia scelta di caldo , freddo, dolce e salato. Punti negativi: la struttura all'interno necessita di ammodernamento. Gli ascensori erano in uno stato pessimo ed anche le stanze andrebbero rifate. Non mancava la pulizia, anche se non era del tutto accurata, ma le stanze erano vecchie. Sono rimasto un po' deluso.”

“Air conditioning”

“Clean, quiet hotel.”

“Painted in bright colors. Lobby organized. Although I booked the room for 2 people, the king bed had 2 standard flat pillows and there was one set of towels. The deadbolt was very loose and needed to be repaired. No elevator, long stair case (a by product of the old building) There were also bugs in the bed. The Google said they were carpet beetles and sometimes bit people. How can anyone stay there with bugs in the beds?”