Hotel vicino a Sugar Creek District Park - Charlotte

“Room was very clean & staff were very friendly.”

“I called the place and tbe phone didn’t answer so we went to the place and my brother tried calling there after we asked the staff if the phone works and it didn’t ring! I proceeded to ask her to give me a good number to call form there and gave me her own phone number instead! She said she’ll give me a call back the next day but didn’t! And still trying to call and email them!”

“Pros: breakfast was okay, you have the choices of making a waffle, eating 2 different kinds of cereals, or a couple different pastries/bagles. No protein and no drinks besides coffee and the gallon of milk they put in a bowl of ice water but don’t worry there are $3 drinks in the vending near front desk. The room was spacious and the tv was big, we brought our own Roku so I’m not sure how it works also nice deep tub. They have daily house keeping which you don’t see often anymore. It’s not...

“Do not stay at this hotel. My daughter spent one night and was bitten by bedbugs. You read that right: bedbugs! When she informed the hotel, they demanded that she produce photos of the bedbugs, which was extremely rude and disrespectful, especially since they could see the bites on her ankle and how painful it was. They did not offer any kind of apology or help her in any way. Furthermore, the room was quite dirty (which explains the bedbugs) and many things did not work properly, e.g., the...

“Was very rude, non-helpful and did not like to communicate”

“Clean room”

“I was charged for early check-in, late check-out, and the deposit when I done preregistration when I arrived I was charged again for late check-out and the deposit and was told the other charge was the room price however I paid for the room a week earlier I have all the charges on my bank statement. The room looked like a 12 year old done the drywall and light fixture and as if that’s not enough to pay $60 over they knocked on the door 2 times I told both of them I paid for late check-out then...

“Just a really old motel. Needs remodeling.”

“Clean and safe area with restaurants near by”

“Great tribute portfolio hotel for the United States. Truly a little slice of luxury in Charlotte.”

“Several years ago, we had occasion to be in NC and stayed at The Drury; found it to be one of the BEST hotels' we've ever stayed at and have returned several times' since. The staff is friendly, helpful and courteous. The building and grounds are clean, and aesthetically pleasant. The hotel itself (Drury Inn & Suites Charlotte University Place)is conveniently located with access to most needs. The breakfast is exceptional with pleasant, helpful staff and the added benefit of a meal with...

“Very clean and the employees were very nice!”

“the room was pretty clean and looked good. the only problem with the room i would say is the loud ac and the bed was very hard. almost felt like laying on wood. also, breakfast is not complementary. when i checked in and was told about breakfast, i thought each guest got free breakfast. instead, i was charged $23 for just grits, eggs, and bacon. if i had known breakfast wasn’t free, i would’ve ordered a better meal or just wouldn’t have gone…overall i give this stay a 6/10. they also charge $10...

“Great staff, restaurants and entertainment are very close. Property was very clean.”

“Very clean and updated”

“Great staff, very clean…stayed prior to a UNC student drop off. Not too convenient in terms of shopping or things to do unless you Uber/Lyft. There are 2 somewhat mediocre strip malls across the street. Mostly fast food joints. One decent breakfast spot. The property itself was good.”

“When we walked into our room the window was open. Thought it was strange”

“Everything was satisfactory”

“Nice clean room, friendly staff, small convenience store in the lobby. Great location.”