Hotel per famiglie a Terme di Hakone

“We are from Los Angeles and are here for a family get away with our 7 year old. It has truly been an amazing experience!! All staff whom I have interacted with (from check in, dining, museum, and the simulation experience) provide exceptional service! Most staff speak good English. Room is spacious and super comfortable. I appreciate their attention to details and thoughtfulness! They even went above and beyond in getting a pair of super cute small crocs (for the onsen experience) and kid's...

“Ottimo hotel per rilassarsi. Le due onsen che si trovano nella struttura sono spettacolari”

“We really enjoyed our stay at Hakone Airu. The private onsen was the best, and we got to experience kaiseki cuisine. Really recommended ”

“Such a tranquil space with a wonderful attention to detail. The staff was friendly. The bath products were amazing. Highly recommend!!”

“Nice quiet neighborhood tucked on top of a hill. Place was clean, modern and well stocked and convenient to Hakone-Yumoto station (10 min walk). Recommend!”

“仲居さんのサービスが非常によかった”

“Great location. Very convenient”

“悪天候の中での旅行でしたが、ホテル内の施設・アクティビティが充実しておりとても楽しい時間を過ごせました。ホテルまでの交通ルートが1本しかなく、渋滞すると迂回が出来ません。またコンビニが遠いのが少し難点なくらいで、あとは最高でした。”