Hotel vicino a University of Nairobi - Nairobi

“Soggiorno gradevole personale efficiente”

“Nice old colonial era property near the University. The staff were friendly and helpful. The room was a good size, and the bathroom had a walk-in shower.”

“Ottima struttura ”

“Staff plus location: this is a very central hotel, located on a quiet, nice neighborhood… The building, rooms, are not different from others of the chain; but, the STAFF is really, really HELPFUL, SWEET! ”

“My stay here was overall pleasant. Staff was efficient and polite, except for in the restaurant. Front desk staff was excellent in addressing my concerns. The location is very convenient.”

“The shower water was cold. There was a leak on the shower glass door that made the shower to flood after every use. Basically the facility is getting old. The receptionist and cleaning staff were very nice and pleasant. I would come back if they gave me hot showers ”

“Asante And Naomi were helpful. The apartment is lovely and well presented. Out of 30 properties i have stayed at in Kenya, this is highly ranked. The price is very reasonable to what you get. ”

“Everything about the room and location is 5 star, I was comfortable and relaxed with a lot of space and the team were all helpful. I have only reduced this by 1 star because my booked car was not there to collect me from the airport and I would have been waiting over an hour if I had not got a taxi. Everyone was apologetic but if I had been a single woman or anxious this would have been a very bad start”

“The rooms were very nice and clean. The staff was very nice and helpful. They took care of everything that I needed. The buffet breakfast was great. I would definitely stay here again”

“Efficiently coordinated. Nicely located near main areas in Westlands. Amenities well maintained and a nice host.”

“Da molti anni vado al Serena quando mi recoi a Nairobi. Personále cortese e professionalita a tutti i livelli e. . Ottimi ristoranti aperti a tutte le ore.essendo cliente mi viene concessions quando possibile l upgrade della camera. Fra qualche mese i lavori termineranno e mi immagino c he sara ancora piu bello”

“The professionalism and friendliness of the staff/employees are outstanding.”