Resort a Upper Matecumbe Key

“COMPLETELY DISAPPOINTED Check in was at 4pm I was notified that the room would not be ready for another hour and a half. The carpet was power washed and was still wet. I was given keys at 6pm. The carpet was wet and damp throughout the whole night. The furniture was old. The shower did not work well.Faucets were old. The pools were small. The drinks in bar were not strong. Watered down. Asked for the manager numerous times. The only one that responded was while I was waiting for my room, he...

“Stayed in build 7 and it had a great view restaurant was good the bars where nice and most of all I booked a fishing trip with Whiskey Throttle guide service and Sean put me on a dinosaur of a tarpon and boy was it a beast. If the fishing is slow grab Whiskey Throttle for a great water adventures.”

“Great place amazing staff”

“Awesome! ”

“Beautiful and great place and a LOT activity for the kids very family hotel”

“We rented a villa. The power in the main bedroom wasn’t working and someone had to come out an reset the breaker. The couch in the living room was broken. The connectors were broken so the sectional was completely disconnected and kept sliding around. There was also a lounge chair that was broken. We also had no WiFi internet and we had several kids so that was very frustrating to put on any kind of shows for them. Then we had a matter of the bill. I paid a $200 deposit for incidentals when I...