ApartHotel a Utah

“Brand new construction in the middle of a huge development area. Nothing around less than 20 minutes drive. Beside this all good. ”

“The room had a bad smell so we called the front desk and they sent house keeping. They sprayed an air freshener and put a noisy air purifier that we had to listen to all night. The smell did not go away. The hotel did not appear busy so I am sure they could have moved us to a different room but did not.”

“The check in process was not clear at all. The lobby area has an area specifically labeled "lockboxes" which is what the instructions state. We called for help and the customer service person said they would call us back, they never did, we would still be waiting there. Luckily, an employee from a different hotel that was busy helping other people was able to help us about 20 minutes later. He guided us to the correct area. It is a safe in a wall behind the front desk not a lockbox. Who is...

“Ottimo soggiorno. Il mini appartamento è pulito, ben messo e fornito di tutto. Lo staff è stato prontissimo a rimediare un piccolo difetto. La zona è perfetta, facile da raggiungere con un sacco di ristoranti e supermercati vicini. Suggerimento: se ci fossero delle prese USB sarebbe ancora più perfetto!”

“Great location with beautiful views. Layout of the room was great, only downside was no desk area, but minor issue. Shower is huge and was awesome. Check-in is a bit wonky, as it's not immediately clear how to lookup your name in the kiosk, and if you leave off anything it won't return your reservation. Called and spoke to a lovely person who helped out, and was solved in a few minutes. Parking was easy to get in and out, and the property is close to all sorts of restaurants and a short walk up...

“I had 10 days reservation the room was Very dirty room woken up at 2 am from bug bites besides that very unsafe neighborhood I was followed while I was going to check in, I check out the first thing in the morning and left the owner refused to refund me the 9 days that I didn’t use I filed a claim with my credit card company Expedia should drop this hotel from their list”

“The property is in a good location as far as creature comforts are concerned. It’s surrounded by restaurants and shops. There’s also a nice walking trail nearby.”

“A very cozy place! And you have a large fridge and full kitchen. Would be a wonderful place to stay for longer visits.”

“The property was very clean.”

“Check-in was terrible. These are individually owned units and there was a key card with our name on it but no room number or unit number. There was no one at the front desk only a phone number to call that redirected us to another hotel. They had no information on where our room was. They didn’t even have our name in their system. We had to try to call several different people to find out where our room was — check-in process took over two hours. We finally found someone who could help us after...