Hotel in zona Vista Santa Rosa, Thermal

“Great stat. Breakfast was simple, but good. Staff very efficient.”

“Staff were rude and refused to help. They told me to contact the third party for help, then the third party said that the property staff are liable for my requests. The front desk refused to allow changing rooms, after I raised awareness of having children with me. Even after rooms were available, i was told me stay in my assigned room. A few times, the staff put me on hold and even ended up hanging up on me when I called front desk.”

“Be”

“Camera pulita e spaziosa”

“.”

“L’unica cosa veramente bella era la camera. Spaziosissima e con il bagno molto bello. Mancava però l’asciugacapelli. Il microonde ha fatto saltare la luce ma è stata ripristinata velocemente. Colazione invece da dimenticare. Quattro cose in croce. ”

“Da migliorare il sistema del raffreddamento, aria condizionata. È troppa rumorosa ”

“Paid parking”

“Struttura confortevole e pulita, un pochino rumorosa in quanto vicinissima ad una strada a scorrimento veloce ”

“Ottima struttura e rapporto qualità prezzo”

“The staff was helpful, just 1 ice mechine located in the office and no bucket to get ice.”

“Ottimo hotel. Peccato la posizione lo rende un po rumoroso. Finestre non insonorizzate”

“Great breakfast and amazing location. Rooms were clean and bed was very comfortable”

“Struttura di buona qualità con servizi adeguati”

“Nice”

“Room 130 was absolutely horrible… Room 130 wasn’t even fit for my dog or cat… Room 130 was located right next to the exit door… Every time somebody would go in and out, the door would slam so hard that it woke us up every single time we got zero sleep… I told the front desk and there was no concern at all for the lack of sleep that I got i’m requesting a full refund. I didn’t get any sleep at all and either did my wife….”