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Recensioni per The Alexandrian Old Town Alexandria, Autograph Collection

4 out of 5
The Alexandrian Old Town Alexandria, Autograph Collection
480 King St., Alexandria, VA

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 602 su 1003 recensioni" "
Valutazione di 8 - Buono. 235 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 1003 recensioni" "
Valutazione di 4 - Scarso. 38 su 1003 recensioni" "
Valutazione di 2 - Terribile. 29 su 1003 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Rita, Rocky River

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an outstanding property! Will stay there again when visiting DC.
Soggiorno di 2 notti a maggio 2024

8/10 Buono

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff was great and the room was fine. But they are missing a great opportunity to make the interior courtyard nice. It appeared that it wasn’t being kept up and the outdoor cushions were left in the rain which made them unusable when it stopped raining.
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Pamela

Mi è piaciuto: Pulizia e personale e servizio
Excellent location. Some appliances in room not working. Staff variable in responsiveness/friendliness.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Justin

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Manuel, Fredericksburg

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It has excellent staff and a little older hotel, but it is a great experience.
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Stacey Della

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia
The hotel, lobby and restaurant are beautiful! The rooms are lacking. Scuff marks and holes in walls, dirty bathroom with hair in tub and on shampoo bottles. Beds are without comfy bedding, thin duvet. Area is fantastic, but wouldn’t recommend.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

adrienne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always stay here. Great room near everything
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

william

Viaggio di coppia
Mi è piaciuto: Pulizia
Breakfast in hotel restaurant was bad. Bathroom sink was clogged. Barking dogs is not cool man.
Soggiorno di 5 notti a marzo 2024

10/10 Eccellente

Ryan

Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

Noelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and wonderful area and restaurant on site is great.
Soggiorno di 2 notti a marzo 2024
Risposta di Sam Shaheen , il giorno 3 apr 2024
Dear Valued Guest,Thank you for sharing your kind and positive review following your recent stay with us here at the Alexandrian Hotel.I am glad to learn that you enjoyed your stay with us and you were so happy with the location of the hotel, the old town area and the restaurant at the hotel.Best Regards,Sam ShaheenArea Director Of Rooms Morrison House& The Alexandrian Hotels

8/10 Buono

Lara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Sam Shaheen , il giorno 2 apr 2024
Dear Valued Guest,Thank you for rating your recent stay at the Alexandrian Hotel as 4/5 and I hope you had a wonderful stay with us.

8/10 Buono

Kapil

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Being historic, the hotel is old - which is a great unique value proposition but lot of things are swept under the rug - bathroom sink did not drain well, the flooring in the bathroom was lousy in the corners, top floor rooms (we had 2 rooms) do not have full windows so, it got gloomy. These are the could be improved bits and hence the value to cost IMO is not great. The staff is simply amazing! - punctual, professional, always helpful. The lobby is nice and has a fireplace for winter days. The walking score to waterfront & shops is pretty great. Parking is convenient. We did fell safe and enjoyed the time.
Soggiorno di 2 notti a marzo 2024
Risposta di Sam Shaheen , il giorno 29 mar 2024
Dear Valued Guest ,Thank you for sharing your experience following your recent stay with us here at the Alexandrian Hotel and I am thrilled to learn that you had a wonderful stay with us and our staff is amazing and we will share your kind comments with the team.We take all your constructive feedback very seriously and It is an opportunity for us to improve and elevate our product and service.Please let me know if there is anything else I may help you with.Best Regards,Sam Shaheen Area Director Of Rooms Morrison House & The Alexandrian Hotels

10/10 Eccellente

Donna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely property in an excellent location in Old Towne Alexandria. My room was lovely with beautiful linens, a big bathroom and a quiet location. The staff was very kind, helpful and knowledgeable about the area. Highly recommend.
Soggiorno di 2 notti a marzo 2024
Risposta di Sam Shaheen , il giorno 20 mar 2024
Dear Valued Guest,Thank you for taking the time to share your positive feedback following your recent stay with us here at the Alexandrian Hotel.I am glad to learn that you enjoyed your stay with us and happy with the staff service at the hotel.Best Regards,Sam ShaheenArea Director Of Rooms Morrison House & The Alexandrian Hotels

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an amazing experience from the minute we walked in. Thank you
Soggiorno di 2 notti a marzo 2024
Risposta di Sam Shaheen , il giorno 20 mar 2024
Dear Valued Guest,Thank you for taking the time to share your positive feedback following your recent stay with us here at the Alexandrian Hotel.I am glad to learn that you enjoyed your stay with us and had an amazing experience from the minute you walked in. I will share your experience with our staff and senior leadership!Best Regards,Sam ShaheenArea Director Of Rooms Morrison House & The Alexandrian Hotels

8/10 Buono

Laurie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We always stay here when we visit Alexandria. However, this weekend, we were given an attic room that was spacious but devoid of character (decor) and had only one tiny window with blinds that malfunctioned. It was near a loud humming noise that I eventually slept through. The blinds were only somewhat repaired after we inquired. Friday night front desk was outstanding. Wish every hotel had a super helpful and welcoming team like that. For the money, it was subpar. But, I know they have better rooms, so I will come back. I need to bring my dog. The canine guests looked pretty happy!
Soggiorno di 1 notte a marzo 2024
Risposta di Sam Shaheen , il giorno 20 mar 2024
Dear Valued Guest,Thank you for sharing your experience at the Alexandrian Hotel and I am glad to learn that the front desk did a wonderful job when you arrived at the hotel.All your comments mentioned in your feedback will be shared with the concerned leaders and ensure corrective actions are taken. Best Regards,Sam Shaheen Morrison House & The Alexandrian Hotels

10/10 Eccellente

Rebecca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location and attentive staff. I greatly appreciated the care Bezat and Betty took to make our stay enjoyable!
Soggiorno di 1 notte a marzo 2024
Risposta di Sam Shaheen , il giorno 20 mar 2024
Dear Valued Guest,Thank you for sharing your positive experience at the Alexandrian Hotel.I am very pleased to learn our staff did a wonderful job in particular Beza and Betty who are truly great assets at the hotel and I will personally ensure they will be recognized for the outstanding job they extended to you. Best Regards,Sam ShaheenArea Director Of Rooms Morrison House & The Alexandrian Hotels

6/10 Soddisfacente

JAMES

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was nice. The front desk staff let me check in early, and was accommodating. One thing that I did not like was the charge for a destination fee. Essentially, I was forced to use their restaurant twice, and that was awful. If I have to return, I will think twice about staying here because of that.
Soggiorno di 3 notti a marzo 2024
Risposta di Sam Shaheen , il giorno 20 mar 2024
Dear Valued Guest,Thank you for sharing your positive feedback following your recent stay at the Alexandrian Hotel.I am glad to learn that you enjoyed your stay with us and that our staff was able to accommodate your early check-in request.The destination amenity fee is 25 per day, you will get free enhanced wifi and 25 food credit when you dine in for breakfast or dinner.Please let me know if there is anything I may help you with.Best Regards,Sam ShaheenArea Director Of Rooms Morrison House & The Alexandrian Hotels

10/10 Eccellente

Tim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was incredibly kind and informative while helping us prep for our first visit (navigate parking, early check in, and even just finding a wine bottle opener on a Sunday night). Beautiful decor and style to match a gorgeous colonial area, walking distance to too many restaurants and shops to get to if you had two weeks to invest. Many thanks for a great stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Sam Shaheen , il giorno 20 mar 2024
Dear Valued Guest,Thank you for sharing your amazing experience at the Alexandrian Hotel and very pleased to learn that our staff was kind and informative. I will personally make sure they will be recognized for the outstanding job they provided to you upon arrival.Best Regards,Sam ShaheenArea Director Of Rooms Morrison House & The Alexandrian Hotels

10/10 Eccellente

Georg, Bremen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sehr angenehmes Hotel was aber auch seinen Preis hat. Bei meiner ersten Übernachtung ( 2 Tage) war ich im Zimmer 210 untergebracht. dort hatte ich ein ständiges Klopfen, wenn der Fahrstuhl unterwegs war. Später auf meiner Rückreise in Zimmer 445 und das Klopfen war nicht mehr vorhanden.
Soggiorno di 2 notti a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for sharing your experience at the Alexandrian Hotel and I am glad that our team was able to change the room due to the noise you had and turn your experience around!Best Regards,Sam Shaheen

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for rating your recent stay at the Alexandrian hotel as 10/10 and very pleased to know that you had a wonderful stay with us.Best Regards,Sam Shaheen

2/10 Terribile

Jason

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Horrible Experience!!!
The room had an attic feel which wasn’t horrible, although the blinds were broken. Additionally, the walls were so thin, we could hear our neighbors returning from being out after 2am and their detailed conversation about Cinnabon. The bed had a built-in pillow topper that made sleeping uncomfortable. There was also the loud hvac system that would start and stop uncontrollably. The central location on King Street does not overlook the negatives.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest, Thank you for sharing your constructive and candid review following your recent stay with us here at the Alexandrian Hotel.We take all your comments very seriously and we will share all your concerns with the senior leadership and ensure corrective actions are taken to avoid those issues from happening again in the future.Best Regards,Sam ShaheenArea Director Of Rooms Morrison House & The Alexandrian Hotels

6/10 Soddisfacente

Travis, stanardsville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
No vending machines or any way to get a drink or snack if the restaurant is closed.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for sharing your constructive feedback at the Alexandrian Hotel. We take all your comments very seriously and we are currently working on opening our restaurant and bar 7 days a week sometime very soon instead of 6 days. We will share all information online once It is confirmed.Best Regards,Sam Shaheen

10/10 Eccellente

Rene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay in the heart of Oldtown
The property is a bit dated, however the rooms were very clean, friendly staff and the location is absolutely prime. You are in the middle of Oldtown and within walking distance to many restaurants. Our faves, Murphy’s Irish bar, The Warehouse, and the Chart House.
Soggiorno di 3 notti a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for sharing your amazing review with us and we are glad to learn that you had a wonderful stay with us and our staff is friendly and the location is super prime.Best Regards,Sam Shaheen

10/10 Eccellente

George

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Bar and dining was closed when we arrived, 10pm.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for rating your recent stay at the Alexandrian hotel as 5/5 and very pleased to know that you had a wonderful stay with us.We appreciate your feedback concerning the bar operations hours. Best Regards,Sam Shaheen

10/10 Eccellente

debora

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for rating your recent stay at the Alexandrian Hotel as 5/5 and very pleased to know that you had a wonderful stay with us.Best Regards,Sam Shaheen

8/10 Buono

Caleb

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Had some noise coming from ceiling in our room, not sure what it was but it was happening all night. Otherwise the hotel is really nice and great location. Parking isn't too bad but DO NOT drive a tall vehicle in there. I think the max height is under 6 ft. The Wi-Fi wasn't free which I thought was the most annoying part.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for sharing your candid and frank feedback and review following your recent stay with us here at the Alexandrian Hotel.We take all your comments very seriously and will share them with the concerned leaders to ensure corrective actions are taken.Best Regards,Sam Shaheen

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Old beautiful and convenient to the area highly recommend it
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for sharing your positive review and feedback.Your feedback is very important for us to improve our service.Best Regards,Sam Shaheen

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful older hotel in old town Alexandria, in walking distance to everything.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for sharing your positive review and feedback.Your feedback is very important for us to improve our service.Best Regards,Sam Shaheen

10/10 Eccellente

Avril

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

James

Soggiorno di 2 notti a gennaio 2024
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for rating your recent stay 5/5 and glad to learn that you had a great stay with us .Best Regards,Sam Shaheen

10/10 Eccellente

LLOYD, Stafford

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location

2/10 Terribile

Farah

Soggiorno di 1 notte a gennaio 2024
Risposta di Sam Shaheen , il giorno 8 gen 2024
Dear Valued Guest,Thank you for staying with us at the Alexandrian Hotel. You rated your recent stay as 1/5 and we would like to check with you about your stay, how was it, and if you encountered any issues during your stay and we were not made aware of it. We care about our guest experience and we would like to get more details about your stay!Best Regards,Sam Shaheen Area Director of Rooms Morrison House & The Alexandrian Hotels

10/10 Eccellente

Wynette

Viaggio di coppia
Mi è piaciuto: Servizi
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Avril

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023

8/10 Buono

Lucie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
December 31st reservations. Upon arriving at the hotel parking garage we discovered there was absolutely NO vacant parking spaces. We learned that free public fireworks were taking place and that people watching the fireworks with no hotel reservations were using parking spaces intended for hotel guests. It was more than disappointing. Other than that our hotel stay was excellent.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Colleen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Fredrick

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura
Starting to charge mandatory “credit” for food at restaurant, etc. I find that very off-putting. Since I travel their for work often I think I’ll have to find another place. They’ve consistently gone downhill in my opinion over the past few years.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Omar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location. It has charm. Not sure why some of the negative reviews about it.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Andrea, harrisburg

Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Denise

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Samantha Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for rating your recent stay at the Alexandrian hotel as 5/5 and very pleased to know that you had a wonderful stay with us.Best Regards,Sam Shaheen

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Sam Shaheen , il giorno 24 mar 2024
Dear Valued Guest,Thank you for rating your recent stay at the Alexandrian hotel as 5/5 and very pleased to know that you had a wonderful stay with us.Best Regards,Sam Shaheen

8/10 Buono

Sharon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beware of inconsiderate dog owners
On the second night of our stay we had an issue with the dogs that were in the room next to ours. We returned from dinner to barking that we figured would stop over time. After an hour and a half, contacted the front desk and were told they would try to contact the occupants. An hour later my husband went to the staff at the front desk and was told they had not heard from occupants. Forty five minutes later, at 10:15pm I went to the front desk and was told they had tried the contact numbers for the occupants, got voicemails, left messages but they were being ignored. I told the staff that I either needed a different room or we were leaving, we would not be able to sleep due to the dogs. The staff found us another room, and at 10:30 at night we packed up all our stuff and moved. The dogs clearly had separation anxiety and their owners who were out for the evening , leaving the TV on to console the dogs, were inconsiderate of other guests
Soggiorno di 2 notti a dicembre 2023

6/10 Soddisfacente

Eilish, yonkers

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
This is very very basic hotel with limit services .. rooms on king street side was extremely noisy could hear everything from street .. diff need to update windows and also the heat/air units unreal loud … also do not use hotel parking as lot bossier hotel only $10 per day .. street park east also ..
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Lisa

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Pedro

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love it...
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Diana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Mustafa out front was awesome.
Soggiorno di 1 notte a novembre 2023