Hotel a Waukegan

“There was a used condom under the bed and hair all over the bathroom. The mini fridge was dirty and did not get cold”

“The hot tub was not available and covered up. Also, the basketball court that was advertised was missing the hoops. Finally, when asked for towels for the pool area, the front desk person was on the phone and acted very irritated to be bothered (a f-bomb was even overheard in response to the question to whoever she was talking to). Stairs and hallways needed to be vacuumed. The room itself was clean enough, but furniture outdated. Breakfast was up and running before 7:00 which was nice since we...

“Clean”

“Mucho olor a cigarro”

“the food was good and nice clean room and lots of parking”

“This was a great property and the staff was super helpful and accommodating. The room was big and beds were comfy I wasn't fully impressed the pool area. The chlorine smell was a little overwhelming.”

“I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

“Good location near the naval base, friendly and helpful staff, clean room. Small bathroom, poorly lit rooms. Overall would stay again.”

“It was quiet clean and the staff was friendly”

“The staff was very nice, helpful & supportive. Nice amenities. Outdoor patio furniture is nice to relax & enjoy.”

“The place was a wreck. Going through a depressing renovation. Wish I had been aware. Staff was nice.”

“The beds were clean and comfortable and that was only thing I liked about this place. The bathroom was gross and the tv reception is lost constantly and they have no cable so you will be bored with no tv. The only reason somebody should stay here is if you want to save by cooking your own food they do have a stove”

“We stayed for our anniversary weekend and made the most. Our issues in life’s a bar that did t have a license, two terrible chairs in our room that should be in the garbage. I reached out to staff and no one bothered to reply. Very disappointing weekend considering the lobby is very nice.”