Hotel a Waukegan

“You get what you pay for.”

“There was a used condom under the bed and hair all over the bathroom. The mini fridge was dirty and did not get cold”

“The room was fine, we did not know there wasn’t an elevator. Nothing said this. They were great about doing their best to accommodate the handicap member or our party though. They need to make it know that it’s not fully accessible. It was dated. It was clean. Very minimal amenities at all. The breakfast wasn’t great. Everything was kind of stale.”

“Very clean, love the decor, and the beds were very comfortable. I had a great night sleep.”

“Nothing really”

“Good location near the naval base, friendly and helpful staff, clean room. Small bathroom, poorly lit rooms. Overall would stay again.”

“Wonderful place”

“The best thing about this hotel is the breakfast. Some of the hallway carpet is not clean and filled with sports. Our sofa pullout mattress was stained with blood and who knows what else. No maintenance person available for several days to address our issues. PLEASE do not stay here. No compensation for my inconveniences.”

“Mucho olor a cigarro”

“I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

“The staff was very nice, helpful & supportive. Nice amenities. Outdoor patio furniture is nice to relax & enjoy.”

“Was a nice and clean place to stay !”

“The beds were clean and comfortable and that was only thing I liked about this place. The bathroom was gross and the tv reception is lost constantly and they have no cable so you will be bored with no tv. The only reason somebody should stay here is if you want to save by cooking your own food they do have a stove”

“Perfect!!!”

“Very charming hotel! A great location and amazing price. We definitely want to stay next time we’re driving through town!”

“I would definitely recommend. The property could use an update but it was clean, convenient (good location and close to restaurants and shopping), and the staff was friendly and attentive to needs. I would book again.”

“breakfast was wonderful”

“Good clean room. But people often gathered around the entrance at various times gives a bad impression and made us feel uncomfortable.”