Cottage a West Madison

“Great beds and great staff at check out”

“Beautiful hotel”

“Clean and well maintained”

“We enjoyed our stay. The staff was very nice and accommodating and facilities, such as the pool and hot tub were very nice. The breakfast could use some home style loving, but if coffee cake and cereal is ok for you, it will be sufficient. We will be back.”

“Our first room was filthy, dirt and something wet by the phone, the phone was also very dirty as were the windows in the inside. There was dirt inside the frig and the outlet by the bed did not work nor did the tv. We got moved to a new room and I showed the employee the dirty napkin I used to wipe the filth off by the phone, she didn't really say anything. The next room was cleaner. Bed's were kind of hard. We did not have the breakfast because I was afraid if the rooms and building were that...

“The front desk staff were AMAZING. However, I was there for 8 nights. Three times I had to take dirty towels to the front desk to request clean ones. Our room was actually "cleaned" two times. One of those times they left the dirty towels in the room. Everyday I asked the front desk staff to address this and I truly believe they did their best. However whoever is in charge of the cleaning staff needs to be made aware of these issues.”

“Did not like paying extra for "insidentals" Im 70 years old, we dont party so why be charged. Won't be staying again. Sorry”

“Clean and very helpful staff. Great stay.”

“Excellent breakfast selection. The pool area was nice. Our room was very quiet. ”

“Liked right off highway - location great- staff was also great- however our window looking out was super dirty and actually hard to see out of - so needed to be cleaned in outside . Bed and pillows super comfy”