Chalet a West Phoenix

“I stay two nights with my son for a baseball tournament. The hotel itself was amazing! Clean! beds were comfortable pillows were comfortable. Bathroom was nice and very spacious. During the daytime, the front desk staff was a little standoffish when I went in to see if there was a room available a little sooner. Right away she said “no come back at 3” However, the evening receptionist was amazing super sweet. The area is not the best. We did get back kind of late from the tournament and there...

“Great place to stay ”

“Stayed one night with family, very clean rooms and very professional staff at front desk.”

“My wife and me enjoy going here.Quiet, beautiful, peaceful tranquility.Great all the way around”

“Everything perfect ”

“DO NOT BOOK HERE!!! They will cancel your reservation and blame overbooking even though the reservation was done months in advance. They left me and my kids with no room at all. The persons working were of no help at all. AGAIN DO NOT RESERVE”

“They need to update their website. There is no restaurant as shown in pictures. Only vending machines no ability to purchase laundry soap or anything as shown in photos. Breakfast is a typical hotel breakfast nothing special. Shower had some mold in it. Otherwise staff is very friendly. The area is pretty shady as well”