Hotel con piscina a West Phoenix

“I was transferred to an earlier flight and arrived earlier than I had planned. I called to explain and they said the earliest I could check in was 3pm. We arrived at 3pm amd were told tooms were still not ready. The next moring house keeping let themselves in the room at 10am when checkout was at 11am. My daughter and I felt rushed so we left as quickly as possible. The check in and out was frustrating”

“The front staff was borderline incompetent!!! She couldn't program the keys correctly and my key didn't work the first time at all. Apparently this was a her issue because a bunch of people came in to get their room keys fixed while I was checking in. She also verbally gave me a room number but then wrote down a completely different room number on my key folder which was another person's room. Didn't really matter because the key didn't work on either room anyway. The walls are paper thin and...