Hotel a Westville

“The outside could be worked on a bit,but over all it was a comfortable stay,the bed was really comfortable and clean and whoever the housekeeper is who decorates the towels should get a raise that’s what sealed the deal for me it actually put a smile on my face when I saw it. ”

“There were multiple stains in the room’s floor, mold in the corner of the bathtub, no soap or tissues in the bathroom (I was able to ask for soap and they gave me 2 bars) and it was supposed to be a non-smoking room. While it didn’t smell like someone had directly smoked in the room, I could smell it in the room. I asked if the room beside mine (I was in 111) was a smoking room and was told yes. Must be coming in through the vents. Had to ask for WiFi and was given a code, and checkout was...

“Air conditioning was effective and parking was adequate ”

“Our stay overall would have been pleasant if not for the hateful staff member in the breakfast area between 8 and 9 a.m. I accidentally spilled some cereal trying to figure out the dispenser and she came at me like a charging bull, wanting to know why I had spilled the cereal. I apologized. She wouldn't acknowledge me; just rolled her eyes and left me standing there in shock at her rudeness. They couldn't pay me to stay there again. Her behavior was outrageous considering her very job is in...

“Room was nice. Family friendly experience”

“It cooled”

“Parking was sufficient. ”

“Had to ask on day 3 for someone to bring clean towels and empty trash. That was the only day the room was serviced. Our room smelled like a wet dog. The staff was very nice. I dont know if they lack in staff but there hospitality part is lacking severely!”

“Most all amenities you advertised were a lie, no pool area, bad breakfast, bad staff, entire 6th floor smelled like weed, "BED BUGS" Outdated property ,bad light through windows Absolutely terrible experince you guys gave me never using expedia again thanks ”

“Very nice quiet place to stay Enjoyed our stay”

“Breakfast is a lot of carbs(waffles, toast, bagel, cereal), so not a hot breakfast. They have wi-fi, but it is so throttled as to be useless. I had to use my phone hotspot. The bed was comfortable, the room was clean, the shower was hot.”

“So good we stayed another night”

“Very cute and updated waterside themed rooms. The building and facilities were immaculate. They have tried to make note of everything and it runs very efficiently even when arriving during hours when not staffed. I really liked this hotel.”

“Fabulous resort - we stay there every chance we get!”

“Our room has several random questionable spots on the curtian, wall in the bathroom, the bathtub was not clean at all with sand in it. we had to clean it ourselves before showering. The sick would not drain properly which I told the front desk lady about. We didnt know about the shower til later. The breakfest is not what we usually have gotten at other Hampton inns. The staff was friendly and nice. Just not sure what happened with the sink not getting fixed before we left. We were there for 2...

“Had a very busy day and this place was just right - close to Busch Gardens, many food options near by and very clean.”