Hotel a Willow Springs

“We were very happy with our stay. Clean and very friendly staff.”

“Very cute, friendly staff!”

“Easy check-in. Clean room. Clean pool. Quick breakfast.”

“The staff was pleasant and welcoming during our interactions. Our room was nice, but you could definitely tell it was previously used as a smoking room. The shower pressure was okay, and the pillows could use an upgrade. The floor/ceiling between the upper floors and lower floors is very thin, and you could hear the upstairs guests walking and running. The location is very central, which was nice. We were told the hotel is being updated soon with its purchase by Comfort Inn.”

“Room was very clean.”

“We booked a king and ended up with a twin size bed. They said there was overbooked”

“Property is dated and worn-not the cleanest. Common areas were warm and humid like AC was struggling. It did feel better in the morning upon checkout. The first room we were put in was dirty, smelly, and very hot. They did move us to a different room and that was better. The room temperature did adjust with the AC. The beds were decently comfortable and the shower was hot and had a few variable settings.”

“M”

“Great”

“Staff was friendly and the room was clean and the beds are comfy.”

“We booked on Expedia and when we arrived at the property the office was lock up tighter than Dicks hat band and couldn’t find anyone. So we left and they still charged us for the stay!! This is actually a half way house and not a motel. It is very ridiculous to have this on Expedia when no one is around. We would like a full refund!!”