Cottage a Zandvoort

“The hotel is a very good family hotel where children can have a lot of fun, the play area is majestic! The reception staff instead completely inefficient, they did not provide us with an extra blanket because they did not have the hotel being full and in the end the hair dryer did not work, I went down with wet hair at 10 in the evening and they replied that they had no others and could not do anything, I raised my voice because such a thing is unacceptable and by chance a new hair dryer came...

“The best place the staff is so friendly”

“Perfect bedroom but coffeecorner was in the hallway, no reception. Bed was perfect, clean room perfect bathroom. But we paid almost 300 euro’s for 1 night, and that is a little bit too much.”

“Unstaffed and poor communication throughout especially for a four star expensive boutique hotel.”

“En grei leilighet med det vi trengte, ligger sentralt. Litt dårlig luft, vår leilighet lå i første etasje og få vinduer å lufte med. Uteområdet var ikke skjermet i det hele tatt. Dårlig sovesofa til person 3 og 4.”

“Het was n fijn verblijf”

“Modern eingerichtet und sauber Leider kein warmes Wasser am Waschbecken Pappbecher für Kaffee, aber gute Kapselmasschine Leider kein Teller oder Besteck Bei schlechtem Wetter für 4 Leute dann doch sehr eng Wir hatten gutes Wetter und konnten die kleine Terrasse genießen Alles in allem aber eine nette Unterkunft für 3 Tage”

“Nice rooms and everything went fine. Very clean and comfortable. Easy access via phone app. We booked via the website, which was confusing in communication. A second part of the payment should have been made before arrival, but the only information about that reached us just on the check-in time itself.”

“Die Nähe zu Strand, Bahnhof und Zentrum war einfach super. Das Zimmer ist zweckmäßig.”

“Es war schrecklich”

“Extremly bad Fake info on the website”

“Die kleine Wohnung liegt direkt am Strand und einer Einkaufsstraße, die zum Bummeln einlädt. Die Einrichtung ist wie auf den Bildern beschrieben. Man hat einen schönen Ausblick auf das Meer. ”

“Gut wie immer”

“Communication was extremely poor. It took two phone calls (with very friendly staff) and two WhatsApp reminders before we finally received 13 (!) emails. Only one of them contained the correct payment link. The whole process felt rather surreal. Check-in was available from 16:00. We arrived at 16:50, only to find our room was still being cleaned. The gentleman seemed annoyed that we were "already" there, and we couldn't get into the room until 17:10. After a day out with two kids, it wasn't the...