Riviera Maya: Vacanze adatte ai bambini

We stayed with kids 9 nights. Loved every detail about resort. There where great food and we had shuttle rides from room to lobby, to pools. Customer service was amazing! Recommend to everyone!

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.

Clean rooms, courage helpful staff. Easily accessible meals at all hours. Fun pools and beach area. Great for families of all ages

Having to walk or use transportation to another building every time we wanted to eat was quite inconvenient. If you’re looking for a peaceful getaway surrounded by nature, this hotel is a perfect choice. However, if you’re hoping to relax with an ocean view, this probably isn’t the right place. There also weren’t enough facilities or activities for children, so it didn’t feel very family-friendly.

Ottimo all inclusive. Cibo e bevande di buona qualità e varietà. Personale gentilissimo. Molto bene l'intrattenimento. Molte attività disponibili. Cose negative : la wifi è pessima, quasi inutilizzabile le camere iniziano ad avere bisogno di essere riammodernate.

We stayed with kids 9 nights. Loved every detail about resort. There where great food and we had shuttle rides from room to lobby, to pools. Customer service was amazing! Recommend to everyone!

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.

Having to walk or use transportation to another building every time we wanted to eat was quite inconvenient. If you’re looking for a peaceful getaway surrounded by nature, this hotel is a perfect choice. However, if you’re hoping to relax with an ocean view, this probably isn’t the right place. There also weren’t enough facilities or activities for children, so it didn’t feel very family-friendly.

Clean rooms, courage helpful staff. Easily accessible meals at all hours. Fun pools and beach area. Great for families of all ages

We stayed with kids 9 nights. Loved every detail about resort. There where great food and we had shuttle rides from room to lobby, to pools. Customer service was amazing! Recommend to everyone!

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.