Paradisus Playa del Carmen – Riviera Maya - All Inclusive ha una piscina?

Sì, la struttura dispone di 5 piscine all'aperto e una piscina per bambini.

Gli animali sono accettati presso Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, nella struttura sono ammessi solamente animali di servizio.

Quanto costa il parcheggio presso Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Orario del check-in: 15:00-24:00. Per il check-in anticipato (soggetto a disponibilità) si applica un supplemento.

A che ora si deve eseguire il check-out presso Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive offre opzioni all inclusive?

La struttura prevede alcuni piani tariffari all inclusive.

Dove si trova Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Con una buona posizione a Playa del Carmen, questo resort sulla spiaggia si trova a 5 km da luoghi di interesse come Quinta Avenida e Centro Commerciale Quinta Alegría. Luoghi di interesse come Río Secreto e Parco tematico Xplor si trovano a meno di 15 km di distanza.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

Informazioni sulla zona

Paradisus Playa del Carmen – Riviera Maya - All Inclusive vanta una posizione strategica a Playa del Carmen, in Luis Donaldo Colosio, un'area con parchi a tema nelle vicinanze e sulla spiaggia. Parco tematico Xplor e Traghetto per Cozumel sono due tappe fondamentali per chi ama le attività. Per un po' di sano shopping, invece, ci sono Centro Commerciale Quinta Alegría e Quinta Avenida. Viaggi con dei bambini? Non dimenticarti di fare tappa a Parco eco-archeologico Xcaret. Affronta la tua sfida con l'acqua e mettiti alla prova in una delle tante iniziative sportive della zona, tra cui windsurf e nuoto. In alternativa puoi goderti la vita all'aria aperta con attività come corsa e ecoturismo. Vai alla guida turistica di Playa del Carmen

10/10 Eccellente

Daniela, Thornton

Viaggio con famiglia e bambini piccoli

26 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

If you have toddlers — like we do (ages two and four) — this resort is absolutely for you. There were kids everywhere, and so many activities specifically designed for little ones. They really cater to families. What I loved most is that they also balance it beautifully for parents. There’s an adults-only section, and they offer a daycare/kids club with tons of activities, so you can actually enjoy a fancy dinner or some quiet time while your kids are having fun. The staff was amazing. The resort itself was beautiful. We honestly weren’t there long enough to explore everything because it’s a large property with so much to do. One thing I really want to mention — please tip the staff. They work incredibly hard, and what they’re paid is simply not enough for everything they do. Their kindness, energy, and service truly make the entire experience special. A little extra appreciation goes a long way and is very well deserved. Hands down, this is the best resort I’ve been to — and I usually like trying different ones. This one is truly top-notch.

Soggiorno di 3 notti a febbraio 2026

10/10 Eccellente

Arman

26 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean room. Water park for the kids and quality of the food

Soggiorno di 7 notti a febbraio 2026

10/10 Eccellente

Yejin

Viaggio con famiglia e bambini piccoli

23 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Top tier service! Special thanks to Samanya.

Soggiorno di 6 notti a febbraio 2026

10/10 Eccellente

J

Viaggio con famiglia e bambini piccoli

22 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

great hotel food was good for an all inclusive. pools close a little early at night even with a swim up room

Soggiorno di 4 notti a novembre 2025

10/10 Eccellente

Audrey

Viaggio con la famiglia

21 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The room was nice enough. The amenities were nice. The staff were really lovely & friendly. We enjoyed the different restaurants & variety of restaurants. We really loved the ice cream shop & coffee bar!

Boardwalk from pools to beach-short & lovely walk.

Soggiorno di 7 notti a febbraio 2026

10/10 Eccellente

Lesia

21 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Very nice

Soggiorno di 7 notti a febbraio 2026

10/10 Eccellente

Mariana

21 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great hotel

Soggiorno di 7 notti a febbraio 2026

10/10 Eccellente

Parisa

Viaggio con famiglia e bambini piccoli

20 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean rooms, great staff and service

Soggiorno di 5 notti a febbraio 2026

10/10 Eccellente

Phillip

18 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great resort for a family vacation with young kids. Great food and drinks for the adults and lots of nice little extras

Soggiorno di 7 notti a febbraio 2026

4/10 Scarso

Darlene

17 feb 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

This resort boasts its family friendly activities, but doesn’t specify that the activities don’t include teen activities. The main children activities very obviously end at age 11. There is a teen club section with no activities planned…. After bringing this to their attention kudos to Abril who did her best to provide some age appropriate activities for my teenage grandchildren! Do not go to this resort if you’re expecting teen groups of fun! Very disappointing!

Soggiorno di 6 notti a febbraio 2026

8/10 Buono

Zachary

Viaggio con la famiglia

16 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The resort was very clean, beautiful, smelled amazing. Rooms were very spacious & clean. Staff were very friendly and accommodating. The coffee and ice cream shops were a nice addition. Beach was very beautiful and spacious, seaweed was very minimal.

Soggiorno di 6 notti a febbraio 2026

6/10 Soddisfacente

David

Viaggio con la famiglia

16 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The resort is solid with no major issues, but we found the family concierge upgrade not worth the additional price. Pros: - Bountiful activities for kids like face painting, balloon animals, bouncy castles, etc. - Good a la carte options that differ from the buffet food. - Solid waterpark with both kid and toddler friendly features. - A kids-friendly main pool that is centrally located - A smaller and efficient resort layout makes it easy to get around regardless of your location. Cons - The buffet food is okay, but it is served in a small room that feels crowded. - The resort is on the smaller side, and the kid-to-adult ratio is very high, which makes the resort feel chaotic at times. This causes the staff to appear overworked and stressed at times - and I don't blame them. - They oversell the family concierge, so the "exclusive" areas are overrun. - The concierge pool is supposed to be heated, however the heater is broken and has been for months. - Even with a pre-arrival concierge and a direct concierge, the reservation system is still difficult. It is still hard to get decent times. - The beach is nice, but 80 percent of it is unswimmable due to a reef close to shore. People all swim in the same small area. - Staff are continously trying to upsell premium alcohol at restaurants and on the property itself. We went during the superbowl and they were trying to sell a 750 USD dinner package to watch the game.

Another guest's underwear sat in front of our swim up pool for our entire stay.

Soggiorno di 7 notti a febbraio 2026

10/10 Eccellente

Scott

Viaggio con la famiglia

15 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean rooms, friendly & courteous staff and the food was awesome! Lots of space at the pools and plenty to do between the water park, main pool, beach, kids club activities, etc.

Soggiorno di 8 notti a febbraio 2026

10/10 Eccellente

Daniel

Viaggio con la famiglia

15 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Five stars all the way! The food was fantastic, the atmosphere was warm and welcoming, and the service was truly exceptional. The staff was friendly, attentive, and made us feel right at home. It’s the perfect spot for families and children comfortable, accommodating, and enjoyable for everyone. We’ll definitely be back!

Soggiorno di 4 notti a febbraio 2026

10/10 Eccellente

Fritz

15 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The cleanness of the room, the food, the drinks, the services, and so much more. We enjoyed ourselves.

Soggiorno di 4 notti a febbraio 2026

10/10 Eccellente

Suzanne

Viaggio con la famiglia

14 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Paradisus PDC did not disappoint! Friendly and accommodating staff, beautiful spacious and clean rooms, lots of fun activities and cozy spaces for both families (and adults only) to relax or enjoy, ‘many restaurant and bar options, and a variety of pool areas and lovely calm and clean beach (barely any sargassum and safe for the kids)! We promise to be back!!

Soggiorno di 1 notte a febbraio 2026

10/10 Eccellente

Bob

Viaggio con famiglia e bambini piccoli, Viaggio di coppia

12 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Large property with lots of kids activities. Food is a notch above typical all inclusive dining. Good sized quiet rooms too.

Soggiorno di 4 notti a febbraio 2026

8/10 Buono

Alexander

Viaggio con la famiglia

11 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We are just wrapping up a week at Paradisus Playa Del Carmen. The service we received from our Concierge Roxanna was next level, we've never been so personally taken care of. From little gifts and things for the kids, to chilled champagne in our room. She made sure we were well looked after. The weather was a little cooler than expected our first few days, unseasonably so for Mexico, so the pools certainly felt cold. I believe they are somewhat heated, but the resort as a whole is feeling it's age. The room was nice enough for sure for our purposes and we certainly made good use of the outdoor jacuzzi in the cool evenings. The buffet meals were fine, there weren't many options for my wife and kids though like we've had at other resorts i.e. hamburgers, hot dogs and fries etc. the beach is really nice, lots of soft white sand and plenty of seating, although some of the seats and umbrellas are pretty worn out. The nightly entertainment wasn't the greatest we've seen, but the staff are all very friendly and really try to make your stay enjoyable. The water park is lots of fun. With decent slides and a variety even for the little ones. This was a highlight and the best one at any resort we've stayed at thus far. Overall, a great time was had by our family, but this resort (the all ages side anyway) does feel like it's catered to the younger kids (mine are 12 and 9) and it was rare we saw another child my 12 year olds age. Lots of kids in puddle jumpers.

Soggiorno di 7 notti a febbraio 2026

2/10 Terribile

Caroline Ruth, Toronto

Viaggio di gruppo, Viaggio con la famiglia

8 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We just came back from a week at Paradisus Playa Del Carmen. The resort was terrific, great food, very well maintained grounds, beautiful beach. Unfortunately, our stay ended on a terrible note with some of the worst hospitality I’ve ever experienced. We had tried multiple times to secure late check out but were told repeatedly that they could not accommodate the request. So, we booked the hospitality suite for 3:00 given our pre-arranged airport transfer was coming at 3:45. We showed up at 2:55 for the suite and were told it wasn’t ready and they needed 15 minutes to prepare it. I asked if they could please expedite given our timing with our transport. We waited 10 minutes and then asked on the progress. The staff said it still hadn’t been cleaned but they would now call someone. I was upset that they hadn’t even called someone when we first arrived. We waited 5 more minutes and still no one showed up to clean. I asked the front desk staff Carlos to check the state of the suite. We went to look together and the room had wet floors and dirty used wet towels on the floor. He looked at that and said we could use it. I was completely floored at his lack of concern over the state of the room and his unwillingness to try to solve the problem. I asked to have it cleaned up for our use and he said he would call someone. There was absolutely no sense of urgency from the front desk staff at all and they were all completely unempathetic to the situation. Terrible way to end our trip.

Soggiorno di 7 notti a gennaio 2026

8/10 Buono

Alessandro, Westland

Viaggio con la famiglia

8 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Consistency over the years is a great positive. However, the lack of more entertainment options, especially after 9 p.m., is a downside.

Soggiorno di 3 notti a febbraio 2026

6/10 Soddisfacente

Siu Fan Young

Viaggio con famiglia e bambini piccoli

7 feb 2026

Mi è piaciuto: Servizi

Non mi è piaciuto: Pulizia

On day 5 of our 7-day all-inclusive trip, I discovered a bed bug in one of our beds. Earlier in the week, I had noticed bites but assumed they were mosquito bites. While the hotel staff did respond quickly and moved us to a different room, I was unable to sleep comfortably for the remainder of the stay. The bites continued to grow in size, including one on my face. Thankfully, the bites were isolated to me and did not affect my daughter. However, I only travel once a year, and this incident significantly dampened what should have been a relaxing experience at the Paradisus Hotel. Other than that, the food options were good overall, though it was difficult to book restaurant reservations at reasonable times, so we often defaulted to the buffet. The family shows held in one of the open lobbies were enjoyable and added a fun atmosphere to the evenings. The pool, kid pool, waterpark and beach were enjoyable too. I am not jaded by Mexico as a destination, but I am not sure how soon I would choose to return to Paradisus again because of this experience.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Chad

7 feb 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Everything was amazing from start to finish

Soggiorno di 5 notti a gennaio 2026

10/10 Eccellente

LISA

6 feb 2026

Soggiorno di 5 notti a gennaio 2026

10/10 Eccellente

Hasnain

5 feb 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Everything was great we enjoyed our vacation with the family. Gracious for having us :)

Soggiorno di 6 notti a gennaio 2026

10/10 Eccellente

Arturo

3 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Very pleasant vacation

Soggiorno di 5 notti a gennaio 2026

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

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Opzioni della camera

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Family Concierge Junior Suite Nature View

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Suite Junior (Nature View)

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Master Suite Nature View

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Suite (Nature View)

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Family Concierge Suite Nature View

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Family Concierge Suite SwimUp

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Family Concierge Master Suite SwimUp

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Family Concierge Master Suite Nature View

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Camera (Roulette Playa del Carmen or La Perla)

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Two Bedroom Master Suite

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Family Concierge Junior Suite SwimUp

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

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