Ocean Riviera Paradise All Inclusive ha una piscina?

Sì, la struttura dispone di 5 piscine all'aperto e una piscina per bambini. Orario di accesso: 08:00–20:00.

Gli animali sono accettati presso Ocean Riviera Paradise All Inclusive?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Ocean Riviera Paradise All Inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Ocean Riviera Paradise All Inclusive?

Orario del check-in: 15:00-05:30. Il check-in posticipato è disponibile con orario limitato.

A che ora si deve eseguire il check-out presso Ocean Riviera Paradise All Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Ocean Riviera Paradise All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come tennis, pallavolo, corsi di immersione subacquea e altro ancora.

Dove si trova Ocean Riviera Paradise All Inclusive?

Alloggia in questo resort a Playa del Carmen, che si trova a 15 minuti a piedi da Spiaggia Xcalacoco e Chun-Zumbul (sito di immersione). Campo da Golf El Camaleón Mayakoba e Spiaggia di Punta Esmeralda si trovano ugualmente a meno di 5 km di distanza.

Ocean Riviera Paradise All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

4/10 Scarso

David

Viaggio con la famiglia

8 gen 2026

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Not a 5 star

Soggiorno di 9 notti a dicembre 2025

10/10 Eccellente

Jennifer

Viaggio di gruppo

8 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Pool side was wonderful. Ple ty of seating and staff working the bar area and the daily events were fun and friendly.

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Massiel Maria Martinez

Viaggio con famiglia e bambini piccoli

8 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

My family and I loved our stay here. The rooms were clean, the staff were amazing. Heydi was one of the staff members that stood out to us she was so friendly and accommodating she helped us with all our reservations she was amazing since day one. They had so many fun things for my family and I to enjoy. I almost forgot to mention the food was delicious! Our favorite dining restaurants were La Locanda, Sakura, Pez Vela, and the Amaranto.The resort is child friendly and my son had a blast.

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Matthew James

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

8 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

This was an excellent resort!! We especially loved the kids club and the staff there!! Shoutout to those ladies and the guys at the Japanese restaurant. Daniel was absolutely entertaining and his partner the server was too. Boy it has been a few weeks I forget his name I am sorry.

Soggiorno di 10 notti a dicembre 2025

4/10 Scarso

TONY

7 gen 2026

Mi è piaciuto: Personale e servizio

Allot of up charging and I booked and paid for room with swim out... Also I booked two rooms next to each other for my kids and was not provided even I booked my reservation 7 months before.

Soggiorno di 5 notti a dicembre 2025

6/10 Soddisfacente

Yesenia

Viaggio con la famiglia

7 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great hard-working staff. however, it was hard to get reservations. Had to wake up early and get in line to even try to get a decent time. Food was decent, was expecting more authentic mexican food.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Brigitte

7 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

I wood suggest that a team is set up to promote the evening shows. Perhaps going around the pool areas to encourage the people to attend

Soggiorno di 5 notti a dicembre 2025

4/10 Scarso

RONALD

Viaggio con la famiglia

7 gen 2026

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi

Food was terrible, especially the steak house. And the buffet there were so many kids picking up food with their hands and putting it back. Also, they had a little shuttle that would take you from the beach to the front of the hotel after 6 PM. It would only go halfway which meant people who had a disability had to walk the rest of way. Also an adult swimming pool. We were nice to leave because we had the wrong color wristband, I gave them $20 per person Plus, the guy who said he was manager was so rude threatening to throw us out of the hotel, and pointing right in my faces, especially the women faces

Soggiorno di 8 notti a dicembre 2025

6/10 Soddisfacente

David

7 gen 2026

Mi è piaciuto: Condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

GET READY FOR AN UPCHARGE. Family of 4 stayed at Ocean Riviera Paradise from 12/30 to 1/4. We have stayed at over 15 all inclusive resorts over the last 10 years. To date, we have never had an experience of being up charged on additional items at every stage of the trip. From the moment you arrive, be prepared for first the time share pitch. This pitch will be offered everyday by discrete people in white shirts asking how your experience is and offering you great benefits (private/romantic meals and massages) for a little of your time. If you decide to spend 3-4 hours with these people, have fun. Side note, make sure to have an attorney review any contract before signing (attorney non-advise). Next, you will have the Privileged section pitch. This allows you to have access to a separate beach and exclusive restaurant section and get upgrade drinks, food, and reservations. Again, be prepared to pay much more than what you have already paid. Next, every restaurant will have upgraded menus. Sure, I've experienced some of this, but not at every turn. Enough of my upgrade rant. Overall, the food, rooms, and hospitality were decent. No one was directly rude, but in general it feels like the entire resort is herding people through the day. This happens during the eating periods at any non a-le-carte restaurant (i.e., at the buffet, which is the main option for breakfast and dinner). In general, kids had fun, wife and I got to relax, but we would never go back. Cheers.

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Dipesh

Viaggio con famiglia e bambini piccoli

7 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Beautiful and clean property, but missed 5-star standards. Buffet options were limited (especially for Indian cuisine), and staff lacked enthusiasm. The kids' slides were non-functional (had to push yourself down), and the pools were freezing—colder than the ocean! The beach is scenic but too rocky to be usable. Good grounds, but amenities and service need serious work

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Carter

Viaggio di gruppo

7 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Staff were great especially Abneil ant route 67

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Dane

Viaggio con la famiglia

6 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The resort could use some coffee machines but other than that superb!

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Anubhav

Viaggio con famiglia e bambini piccoli

6 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We went in a big group and it was a blast with the kids. The resort is clean the food is delicious and the stuff is really helpful. I love the village resort is designed as the kids can run around freely, the beach also is nice. My only issue was there was no heated pool or hot tub for public use and the water was cold as we just went in December and they were rainy days. The restaurant choices are amazing, the entertainment the drinks everything is on point. If you read all the reviews and seen all the YouTube videos and still are not sure then you definitely must go. You will not be disappointed!!

Soggiorno di 7 notti a dicembre 2025

6/10 Soddisfacente

Christienne

Viaggio con la famiglia

6 gen 2026

Mi è piaciuto: Pulizia

Room was nice but needed repairs. Staff throughout the resort were great with the exception of the front desk. They were terrible, inconsistent and just not nice. Shocking since they create first and last impressions. Seems to be a missed opportunity. Food was NOT good. Some was average….some was terrible. Beach was not nice. This resort is maybe a 4 star but definitely not a 5 star hotel. Average at best.

Soggiorno di 14 notti a dicembre 2025

10/10 Eccellente

Maren Muckler

Viaggio con la famiglia

5 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We loved everything about this resort! So many fun activities for all ages. The amenities were fantastic and we loved the food. We will definitely be back!

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Naazneen

Viaggio con famiglia e bambini piccoli

5 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Everything is amazing except for the beach. This is a pool focused resort. We were surprised that the food was exceptional for an all inclusive. Lots of fun for kids and really catered toward children and families.

Soggiorno di 7 notti a ottobre 2025

10/10 Eccellente

Unalee

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

4 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Great environment

Soggiorno di 5 notti a dicembre 2025

6/10 Soddisfacente

Tina

4 gen 2026

Mi è piaciuto: Pulizia

The pools were very cold. The buffet was just ok and the restaurants were very difficult to book

Soggiorno di 7 notti a dicembre 2025

2/10 Terribile

Mayra

4 gen 2026

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Unfortunately, our stay was terrible from the very first day we arrived until the day we left. Customer service was extremely disappointing and inconsistent across the resort. We were given misleading information, had difficulty getting help by phone, and experienced poor communication throughout our stay. The resort did not live up to how it is advertised. Basic requests were ignored or handled poorly, and when issues were brought up, there was little to no accountability or effort to resolve them. For a resort that markets itself as a luxury all-inclusive experience, the level of service was far below expectations. Overall, this was a frustrating and disappointing experience, and we would not recommend this resort based on our stay.

Soggiorno di 8 notti a dicembre 2025

10/10 Eccellente

Hyun Sook, Pleasantville

Viaggio con la famiglia

4 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Our family enjoy visitng hotel, nice restaurant, kind prople, dast room service. It qas 5 star restaurant but suprise by beverage selection did noy included patron and jonny black.

Soggiorno di 5 notti a dicembre 2025

2/10 Terribile

sanaz

4 gen 2026

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

The resort didn’t have so much to offer

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

nabil

Viaggio con famiglia e bambini piccoli

3 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Good

Soggiorno di 7 notti a dicembre 2025

8/10 Buono

Bertrand

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The resort is great, staff is great, the food is good for Mexican standards (as usual the "a la carte restaurants are below average, but the buffet and pez vela are cool). The pools are nice and the water slides cool, it's also a good beach, even if the gulf isn't the best for beaches compared to other areas. The rooms are clean and renovated, so it's not bad. Privilege rooms also have the jacuzzi on the balcony. I won't give it 5 stars however because the doors soundproofing in the rooms is what you would expect from a motel where you can pay your stay in meth. When kids decide to do a karaoke at 1 am, it feels like they are in front of your bed, then the next morning when parents decide it's a good idea to have their toddlers play tag at 7 am in the corridors, again, you hear everything in 3D. And when your karaoke kids neighbors leave and get replaced by teenagers who speak as loud as if they were riding a black hawk helicopter, while doing their best impression of Chewbacca using the room chairs at 2am, you feel like part of the gang again. The other thing is that zero rooms have 2 Queen beds, and you can't consider the convertible like a bed, to be honest. It'd be good to have the option for 2 Queens. Otherwise it's a great resort. Can't go wrong. Just prepare muscle relaxant and shooting range grade earplugs to sleep properly.

Soggiorno di 14 notti a dicembre 2025

6/10 Soddisfacente

Ganit

Viaggio con la famiglia

3 gen 2026

Food was aweful

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Janis Marie

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Service is exceptional everywhere… pools, buffet, restaurants, rooms. The New Years Eve celebration was above and beyond. The buffet, decorations, band/DJ and the fireworks were an unexpected surprise. Daniel at the Japanese restaurant is an entertainer and excellent chef. It is worth the wait to get a table. Angelica at the reservation desk is patient and kind with everyone. Let her know you are a Expedia guest and she will look after all your dinner reservations. The coati are friendly little guys but are true scavengers. I would not want a first floor room by the kids pool. A few other favourites.. the brisket at Route 66, the meat platter for 2-4 at the steakhouse, the foam party and the Silent Disco.

Soggiorno di 9 notti a dicembre 2025

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