Grand Sunset Princess - All Inclusive ha una piscina?

Sì, la struttura dispone di una piscina coperta, 12 piscine all'aperto e una piscina per bambini. Orario di accesso: 08:00–20:00.

Gli animali sono accettati presso Grand Sunset Princess - All Inclusive?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Grand Sunset Princess - All Inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Grand Sunset Princess - All Inclusive?

Orario del check-in: 15:00-24:00. Il check-in posticipato è disponibile con orario limitato.

A che ora si deve eseguire il check-out presso Grand Sunset Princess - All Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento (50 MXN).

Grand Sunset Princess - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come calcio, tennis, pallavolo e altro ancora.

Dove si trova Grand Sunset Princess - All Inclusive?

A pochi passi dalla spiaggia di Playa del Carmen, questo resort nel quartiere dei cinema/teatri si trova a 2 km da Spiaggia Xcalacoco e Chun-Zumbul (sito di immersione). Campo da Golf El Camaleón Mayakoba e Tres Rios Ecopark (parco) si trovano ugualmente a meno di 5 km di distanza.

Grand Sunset Princess - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

Informazioni sulla zona

Grand Sunset Princess - All Inclusive si trova a Playa del Carmen e vanta una posizione strategica nel distretto della movida e sulla spiaggia. Campo da Golf El Camaleón Mayakoba e Parco tematico Xplor sono due tappe fondamentali per chi ama le attività. A livello naturalistico, invece, tra le principali attrazioni della zona ci sono Tres Rios Ecopark (parco) e Spiaggia principale di Playa del Carmen. Viaggi con dei bambini? Che ne dici di fare tappa a Parco eco-archeologico Xcaret, o di prendere dei biglietti per Stadio Mario Villanueva Madrid e andare a vedere un evento sportivo o uno spettacolo. Vai alla guida turistica di Playa del Carmen

10/10 Eccellente

Andrea Lee

Viaggio di coppia

20 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Clean rooms lovely staff

Soggiorno di 5 notti a gennaio 2026

8/10 Buono

Sydney

20 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Overall, I had a good stay at Grand Sunset Princess. The property was clean, well-maintained, and enjoyable. Pools, beach access, and common areas were all clean and comfortable, which made it easy to unwind. Activities were limited, and the night shows & performances were disappointing. It’s a good option for relaxing, but not ideal if you’re looking for strong entertainment. Still a solid all-inclusive choice.

Soggiorno di 6 notti a gennaio 2026

8/10 Buono

Brevney Marie

20 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Rooms are very clean and updated.

Soggiorno di 3 notti a gennaio 2026

6/10 Soddisfacente

GLENN DAVID

18 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

?? Never found Hottub

Soggiorno di 7 notti a gennaio 2026

2/10 Terribile

yash

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

17 gen 2026

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

1. Room Issue – Severe Water Leakage Our room had a serious water leakage problem. Every time we took a shower, water leaked out of the bathroom into the room. We had to use a minimum of 4–5 towels after every shower to soak up the water. This occurred daily and made the room messy and uncomfortable. Constantly managing water on the floor did not feel like a relaxing vacation experience. 2. Food Safety & Mislabeling Issues I am a strict vegetarian and do not consume eggs. At the main buffet restaurant, several dishes were incorrectly labeled as “vegan,” which caused serious concern. • A dish labeled “Vegan Mexican Rice” contained chicken, which I discovered only after eating a few bites. • When I informed the staff, they acknowledged it but did not take the issue seriously. • The following day, a “Vegan Lentil Soup” was displayed that actually contained meat (beef/pork). Due to the previous incident, I asked multiple staff members before eating and was told it was not vegetarian. Incorrect labeling of food is a serious issue for guests with dietary, religious, or health restrictions, and the lack of concern from staff was disappointing. 3. À La Carte Restaurant & Service Issues At one of the Italian restaurants we had booked for dinner, we waited almost two hours to receive our food, which is unacceptable. At another restaurant Dua Wok the service was extremely poor. The server behaved rudely and placed the food on our table without courtesy before walking away.

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Henryk

14 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

This was my first stay at Grand Sunset Princess and I loved it. Lovely, green area. Beautiful, spacious room with modern bathroom facilities. Fine bed. Room cleaned every day. Lots of swimming pools in addition to beach; I mostly used the pools. Very responsive staff, which I appreciated. I recommend this hotel to others and am likely to return myself.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Matt

Viaggio di gruppo

13 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Spacious, clean rooms, excellent food, friendly staff, and great amenities.

Soggiorno di 7 notti a gennaio 2026

8/10 Buono

Ryan

Viaggio di coppia

13 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Renovated rooms were great, food was amazing. On going renovations didn’t really affect us or were noticeable. Beach unfortunately was not in great shape when we were here. It’s eroding and lots of seaweed.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Byron

13 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Top notch place excellent service beautiful room excellent bartenders excellent buffett beautiful grounds anybody that doesnt think this plzce is top notch is a complete idiot ive been to the carribean islands 10 times 3rd time to mexico i wouldnt hesitate a minute on returning there stayed 8 days didnt wont to come home

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Nguibanha

11 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Clean, spacious room! I liked the different food options and they gave me an offer for the spa and I enjoyed my massage very much! There were also people taking free professional pictures, transportation around the grounds and poolside entertainment. Beach was well maintained with water activities (some free and some paid) I suggest downloading the app for your convenience.

View from the bar in the main lobby (Non Alcoholic Conga pictured)

Bathroom in the junior suite (not pictured is the toilet and shower with their own separate doors)

Soggiorno di 4 notti a gennaio 2026

10/10 Eccellente

Joanne

Viaggio di coppia

9 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff were all very welcoming and the resort was kept. Rooms were nicely upgraded

Soggiorno di 9 notti a dicembre 2025

6/10 Soddisfacente

Viachaslau

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

9 gen 2026

Non mi è piaciuto: Servizi

Our stay at the hotel in Mexico was just okay overall. While the property itself has potential, about half of the resort was under construction during our visit, which significantly affected the atmosphere. There was noticeable noise during the day, limited access to certain areas, and it didn’t feel like the relaxing getaway we were expecting. The beach was also a major disappointment. There were far too many rocks, making it difficult and unsafe to enter the water. We personally saw multiple guests get injured, which took away from what should have been one of the highlights of the resort. I want to note that I am always generous and tip well when traveling, especially in resorts like this. Unfortunately, despite that, the staff often didn’t seem happy or appreciative, and some interactions felt indifferent or unwelcoming. The experience wasn’t terrible, but it also didn’t live up to expectations given the price and reputation. With the construction completed, safer beach conditions, and better staff engagement, this resort could be much better.

Soggiorno di 6 notti a dicembre 2025

6/10 Soddisfacente

Sol, Saltillo

Viaggio con la famiglia

7 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi

La playa del hotel tiene demasiados sargazo y las actividades que están dentro del hotel que ofrecen no son honestos te roban el tiempo te roban tu dinero

Soggiorno di 4 notti a dicembre 2025

8/10 Buono

annie

Viaggio con la famiglia

7 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

did a lot of research when trying to find a place to stay in Mexico and these reviews helped! So I’ll share my honest opinion.. First of all we chose Playa Del Carmen over Cancun because we wanted a little more wildlife and we are not into the party scene. The resort was really good. It isn’t bougie or luxurious, but well maintained, safe and clean. We did think it was mostly beautiful. The restaurants were great, steakhouse was best. Staff was super nice. We had everything we needed… the beach is OK. It isn’t the most beautiful beach. It’s not very expansive and you can’t really go out into the water and explore much. However you can walk up the coastline and find some nice spots to look for shells, etc. The beaches are definitely better up in Cancun… we upgraded to a room that had a swim out balcony, which was really lovely. I don’t think we would have swam quite as much if the pool wasn’t right outside of our room so that was really fun. However, the pool is ice cold! I’m not sure how they accomplish getting the water so cold but it’s a good 10 to 20° colder than the ocean even LOL .., we did have a coatimundi animal break into our room and trash it one day so keep your doors locked when not there! But the animals are awesome, we saw wild monkeys, deer and iguanas all over.. the resort is not crowded. It was really peaceful. Good restaurants. I’d stay here again. Having all inclusive was so convenient. Bring money to tip everyone though… we did Xcaret and it was just ok.

Soggiorno di 7 notti a dicembre 2025

6/10 Soddisfacente

Sharree

5 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

No hot tub for every guest to use. Small things like no mag mirror in bathroom and the app was difficult to use and make reservations. I had no way of knowing when activities were happening on the property. The property is very clean and the staff was nice. The family side was close so there were a lot of kids running around. My experience on the adult side may have been different if it was only adults. I would recommend for families

Soggiorno di 4 notti a gennaio 2026

8/10 Buono

Michael

Viaggio di coppia

4 gen 2026

Mi è piaciuto: Pulizia

Everything was ok

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

LUIS FERNANDO

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Es muy buen hotel, las habitaciones super comodas y la atención del personal muy buena.

Soggiorno di 3 notti a dicembre 2025

4/10 Scarso

Daxsha

2 gen 2026

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Joydeep

Viaggio con famiglia e bambini piccoli

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great experience. Recommend 100% Went there with the family and everyone had a great and relaxing time..

Soggiorno di 9 notti a dicembre 2025

10/10 Eccellente

Marco Antonio

1 gen 2026

Soggiorno di 10 notti a dicembre 2025

2/10 Terribile

Dina

31 dic 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Our stay at Grand Riviera Princess was a disaster. We travel to Mexico often, and this was by far the worst resort experience we’ve had. At check-in, our luggage was taken by a separate cart, but we were given incorrect directions on where to go. We were told to wait for a shuttle but were never shown the correct pickup location. We wandered the massive property in the wrong direction for over an hour until I had to return to the front desk and force an employee to walk us to the right spot. No one explained any amenities — no shows, schedules, or directions. The buffet was terrible, with very limited and poor-quality options. The property is dated and poorly maintained. Pools had heavy rust stains and were not heated. The beachfront was unsafe and unusable — erosion, fallen palm trees in the water, exposed roots, rocks, and garbage. No one was swimming. Inside the room/buildings: broken lighting (no parts to fix it), a toilet not anchored to the floor, and bat droppings on interior walls. After completing the survey, we were called to the concierge office. The employee was dismissive, only writing notes and repeatedly saying he was “not allowed to compensate” us — even though I never asked for compensation. I was explaining guests should be warned in advance about major issues. He promised management would follow up. No one ever did. Poor management, poor maintenance, zero customer care. We will never return!

Soggiorno di 4 notti a dicembre 2025

6/10 Soddisfacente

Ramona

30 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The room and hotel were beautiful and well maintained. Most of the staff did not speak to you unless you addressed them first. Bartenders were very friendly. There needs to be more entertainment throughout the day and at night. There was no night life. Had to leave the hotel in order to have a good time at night. The food was ok, nothing grand.

Soggiorno di 6 notti a dicembre 2025

6/10 Soddisfacente

Liesbet M

30 dic 2025

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

Mehrdad

Viaggio con la famiglia

30 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Best of all are the staff. Super kind. Next the best service, very clean pools. Great food. Our entire family had fun

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Amber

Viaggio con la famiglia

29 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

We had a great stay. There was some construction going on so some of the resort was closed. The rooms were clean and well kept up with while we were there. The staff was very friendly and helpful.

Soggiorno di 6 notti a dicembre 2025

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