Hotel a Alton

“I booked this through Expedia but then was also charged TWICE by the hotel for one night. The person who checked me in was confused and he charged me once and I asked him to reverse it. He claimed he did but the next morning I showed two charges for the stay (again I had already paid Expedia). The hotel is now looking into the matter. Also I was surprised to find that although Expedia charged me $40 more than the hotel would have charged me if I booked directly. I had assumed incorrectly that...

“Everyone was nice and friendly, the room was clean and quiet! Perfect for our 1 night stay.”

“The staff here is very nice! There are wonderful and very pleasant! The hotel could use some remodeling or updating, but other than that.It has everything that you need”

“It was the perfect cabin getaway. It has everything you need to enjoy the great outdoors.”

“This place is absolutely ridiculous! The worst hotel I've ever stayed at! When I 1st checked in the room, it smelled like mildew and the ceiling in the room and restroom is falling down. The sink in the bathroom and the toilet were loose. To to it off, the bed was hard and I could feel the springs. 😞 I went to the front desk asking to change the room, they said that water pipes busted and they didn't fix the ceiling or clean the carpet. They told me the hotel was full, although the parking lot...