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Recensioni per Anaheim Majestic Garden Hotel

3.5 out of 5
Anaheim Majestic Garden Hotel
900 S Disneyland Dr, Anaheim, CA

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 2174 su 4254 recensioni" "
Valutazione di 8 - Buono. 992 su 4254 recensioni" "
Valutazione di 6 - Soddisfacente. 532 su 4254 recensioni" "
Valutazione di 4 - Scarso. 336 su 4254 recensioni" "
Valutazione di 2 - Terribile. 220 su 4254 recensioni" "

8,2/10

Pulizia

8,4/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

christie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Hotel is nice. Slightly dated and a little in need of upkeep. Staff was nice and friendly.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

izena

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s was really nice to go to Disney land by free hotel shuttle bus
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

Jeremy

Viaggio di coppia
Mi è piaciuto: Servizi
Location is great to walk to Downtown Disney 15-20 minute… Beds were okay…25.00 a night to park is high you are already paying to much for a room then that on top pricy… that’s Disneyland for you! but all and all we would go back!
Soggiorno di 1 notte a maggio 2024
Risposta di Cindy, il giorno 4 mag 2024
Thank you for the great review! We are happy to see you enjoyed your stay and our FREE Dream Machine Shuttle to the Disneyland Resort Parks. See you again soon.

8/10 Buono

Danay

Viaggio di gruppo
Mi è piaciuto: Pulizia e servizi
Place felt outdated
Soggiorno di 1 notte a febbraio 2024
Risposta di Cindy, il giorno 3 mag 2024
Thank you for the great review! We are happy to see you enjoyed your stay and look forward to your return again soon.

2/10 Terribile

Melody

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If I could take off the one star I would. I had the worst experience. I booked the Turret Suite while traveling with my 8 month old. I was sitting on the chair holding my baby when I barely touched the stick to close the curtain it fell on us, then the top of the ceiling got all over our heads and clothes as well as the top of the table. We were just resting a little as we had drove for hours and were going to Disneyland the same day. We had to catch the shuttle therefore I did go tell the manager but did not have time to do a full complaint, however as the day continued my 8 month old was red all over and I was so itchy. I don’t know what the ceiling contains but that powder that fell on us made us miserable the rest of that day until we were able to shower. One of the staff told us there’s fiberglass in it which would make the most sense.Worst customer service ever
Soggiorno di 4 notti ad aprile 2024

2/10 Terribile

Melody

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If I could take off the one star I would. I had the worst experience. I booked the Turret Suite while traveling with my 8 month old. I was sitting on the chair holding my baby when I barely touched the stick to close the curtain it fell on us, then the top of the ceiling got all over our heads and clothes as well as the top of the table. We were just resting a little as we had drove for hours and were going to Disneyland the same day. We had to catch the shuttle therefore I did go tell the manager but did not have time to do a full complaint, however as the day continued my 8 month old was red all over and I was so itchy. I don’t know what the ceiling contains but that powder that fell on us made us miserable the rest of that day until we were able to shower. One of the staff told us there’s fiberglass in it which would make the most sense. The manager Frank reached out to me and offered to cover one night parking after he did an investigation on the ceiling. LOL worst customer service ever. I will not be staying here anymore.
Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

Bany

The worst thing about the place is that on the website they do not inform that the Hotel is closed on Wednesdays and Thursdays. I found the key in the main door and I see that there is no type of restaurant service or any other type of food.
Soggiorno di 1 notte a marzo 2024
Risposta di Matt, il giorno 2 mag 2024
I believe that you may have reviewed the wrong hotel here. We are not closed any days during the week, we operate 7 days a week, 365 days a year. Thank you and sorry for your experience with another property.

10/10 Eccellente

Anthony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome transportation to Disney.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 Eccellente

Rigoberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Cindy, il giorno 2 mag 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities and free shuttle to Disneyland. We look forward to seeing you again soon.

8/10 Buono

charles, Reno

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great for Disneyland
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

8/10 Buono

Juanita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The location is great and I like that they provide a shuttle service.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 Eccellente

Cecilia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only thing that’s is confusing is payment for parking. When you leave and they tell you not to pay at the gait for parking. Well they don’t give instructions prior to exiting. We ended up paying twice at check out and at the gait. Hotel doesn’t do refunds.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We will work hard to clarify parking charges...they will always be posted to your guestroom. We hope to see you again soon.

2/10 Terribile

Alfonso, Bakersfield

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is too old. The rooms looked not very cleaned. The furniture is old and not well kept. We did. Or like the fact that there was no cleaning service during our stay there. The room/hotel al in all is not worth the price we paid.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 2 mag 2024
We are sorry you did not have a perfect stay. Our guest service team is always happy to assist with any issues to ensure your happiness. Your feedback is appreciated and shared with our team for improvement. We hope you will give another opportunity to impress.

6/10 Soddisfacente

Alison

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property definitely needs updating. The lobby is lovely, the rooms are subpar, with thin walls where you can hear EVERYTHING next door—including early morning vacuuming, crying babies, and full conversations. It’s not the worst place I’ve stayed, but don’t anticipate going back.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 2 mag 2024
We are sorry you did not have a perfect stay. Our guest service team is always happy to assist with any issues to ensure your happiness. Your feedback is appreciated and shared with our team for improvement. We hope you will give another opportunity to impress.

4/10 Scarso

Eliseo

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
The room did not look clean, yes the beds were made but shower looked dirty, when I turned on the shower brown water came out for a few seconds. Outlets did not work properly. AC wasn’t functioning correctly, Thankfully I was only there for one night.
Soggiorno di 1 notte ad aprile 2024
Risposta di Cindy, il giorno 2 mag 2024
We are sorry you did not have a perfect stay. Our guest service team is always happy to assist with any issues to ensure your happiness. Your feedback is appreciated and shared with our team for improvement. We hope you will give another opportunity to impress.

6/10 Soddisfacente

Nicole

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The staff member when arriving was nice and polite, the staff leaving was very short and not personable. The room itself was okay, but you can tell the mattress are super old as they have no support. The drain in our shower did not drain well enough so we ended up in a pool of water up to our ankles when showering. You could also tell that the shower heads have not been cleaned. Overall the room just needs an update on the wall paint, furniture, and linens. The hotel itself has some nice looking areas, but is quite outdated.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 2 mag 2024
We are sorry you did not have a perfect stay. Our guest service team is always happy to assist with any issues to ensure your happiness. Your feedback is appreciated and shared with our team for improvement. We hope you will give another opportunity to impress.

8/10 Buono

Joshua

Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 Eccellente

Jesus

Good
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 Eccellente

Irene

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly, felt welcome. Atmosphere was great. Pillows for too soft for me. We had a great time there.
Soggiorno di 1 notte ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

4/10 Scarso

Joey, pomona

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Love the fact that they have a shuttle to Disney. Didn’t love the fact that the staff members were incredibly rude. Customer service should be their top priority but they didn’t care to show that.
Soggiorno di 1 notte ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
We are very sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared with our team for improvement. We hope you will us another opportunity to impress.

10/10 Eccellente

Ezequiel

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

4/10 Scarso

Lisa

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel requires a $200 deposit to stay in their hotel. I’ve never been charged this before at any other hotel. We frequently stay at hotels and I found this inconvenient and excessive. I should have been warned in advance.
Soggiorno di 1 notte ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
We are very sorry you did not have a perfect stay. Your feedback is important to us. We do post this information on the Expedia site as well as our own as it is it important information to have. In addition, we send a pre-arrival message to all guests to include detailed information about the hotel services, amenities and shuttle to Disneyland. We will work hard to make sure this is captured on the Expedia platform. We hope you will us another opportunity to impress.

4/10 Scarso

Joey, pomona

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Staff members were super rude, very short and not helpful. All staff gave us attitude, not friendly.
Soggiorno di 3 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
We are very sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared with our team for improvement. We hope you will us another opportunity to impress.

10/10 Eccellente

Susannah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a cute place. We loved the ambiance and charm of this hotel. The staff was incredibly friendly and helpful, everyone we passed or interacted with greeted us with a smile and hello. We were only there for one night but would love to stay longer next time.
Soggiorno di 1 notte ad aprile 2024
Risposta di Cindy, il giorno 25 apr 2024
Thank you for the great review! We are happy to see you enjoyed your stay and made some wonderful family memories with us. We look forward to seeing you again soon.

10/10 Eccellente

Rigo

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Love it
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 25 apr 2024
Thank you for the great review! We are happy to see you enjoyed your stay and made some wonderful family memories with us. We look forward to seeing you again soon.

8/10 Buono

Jun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
ディズニーランドに行くために宿泊しました、 パークに行くシャトルバスも常に運行しているし、ホテルのスタッフも笑顔で対応してくれるので素晴らしかったです。 部屋にケトルが無いので持ってきてほしいと言ったのですがコーヒーメーカーがあるでしょ？それで沸かしてね的なコメントが帰ってきてなかなかケトルをゲットできなかったのですがこれは日本人ならではの悩みなのでしょうがないかなって感じです。 シャワーが固定されていて使いづらかったりバスタブが浅かったりトイレの流れが悪かったりしましたがそれは日本の基準が高すぎるが故なので私はそこまで気になりませんでした。 海外旅行を慣れている人なら十分過ごしやすく安全なホテルだと思います。
Soggiorno di 4 notti ad aprile 2024
Risposta di Matt, il giorno 23 apr 2024
Thank you for your review we appreciate your feedback and I will make sure that your concerned are shared with our management team thank you

8/10 Buono

Isbia

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Clean safe gated
Soggiorno di 1 notte ad aprile 2024
Risposta di Matt, il giorno 23 apr 2024
Thank you for your review we appreciate your feedback and hope that you'll come and see us again

6/10 Soddisfacente

Stefan

Viaggio di gruppo
Non mi è piaciuto: Pulizia e personale e servizio
We had a nice stay overall, because we were off site like the whole time. But, our room had a trash on the floor when we walked in, and they make borrowing a cart to load/unload your car quite a hassle. The place is a maze, so finding our room each time was an adventure itself. The parking was $25 a night, kinda steep when you think about all the hotels where you can park free.
Soggiorno di 2 notti ad aprile 2024
Risposta di Matt, il giorno 23 apr 2024
Thank you for your review we appreciate your feedback I will make sure that our management team is aware of your concerns and we hope you'll come back and see us again soon

10/10 Eccellente

edwin leonel

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Okey
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 22 apr 2024
Thank you for the great review! We are happy to see you enjoyed the hotel amenities, services and our free shuttle to Disneyland! We look forward to your return again soon.

2/10 Terribile

Patrick

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Terrible business and workers. Electricty when out an I was unable use my oxygen machine. They were unwilling to give a discount since it was out the whole night. Manager is a joke an did not handle the situation good at all. His know it all attitude will not have me come back ever again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Matt, il giorno 23 apr 2024
Thank you for your review and we're very sorry that you feel this way unfortunately the hotel had no control over the power outage it was a city grid that went out and we had no control over it I'm sorry about the experience that you had thank you

2/10 Terribile

James

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was treated unfair told them i was a disabled veteran and they didnt care and did not accommodate me and i even talked to manager on duty and she said the same thing the hotel employee said being a disabled veteran they did not care because i booked thru Expedia and not them
Soggiorno di 1 notte ad aprile 2024
Risposta di Cindy, il giorno 22 apr 2024
We are sorry you did not have a perfect stay. Please let us share we have the utmost respect for our veterans and first responders. Your service is greatly appreciated. Our parking fees are posted on the Expedia web site as well as our own. Your location from where you live has no bearing on parking fees. All guests pay parking as clearly noted on the Expedia web site.

6/10 Soddisfacente

Francisco

Soggiorno di 1 notte ad aprile 2024
Risposta di Matt, il giorno 23 apr 2024
Thank you for your review we appreciate your feedback

10/10 Eccellente

Jenny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love staying here :)
Soggiorno di 2 notti ad aprile 2024
Risposta di Matt, il giorno 22 apr 2024
Thank you for the review, we appreciate your feedback. And we love having you as a guest...

10/10 Eccellente

Becky

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I’ve stayed here many times. I like the shuttle, the property and everyone is very nice.
Soggiorno di 1 notte ad aprile 2024
Risposta di Matt, il giorno 22 apr 2024
Thank you for the review, we appreciate your feedback.

10/10 Eccellente

Tina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We often stay at the Anaheim Majestic Gardens Hotel due to its proximity to Disneyland, shuttle, amenities, and great customer service.
Soggiorno di 1 notte ad aprile 2024
Risposta di Matt, il giorno 22 apr 2024
Thank you for the review, we appreciate your feedback.

6/10 Soddisfacente

Natalie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
We stay here every time we come to Disneyland, but the last 2 times, the front desk staff seems short, irritated, when there's a question you can tell they get annoyed. This time was kinda my last straw. We arrived back to our room on Monday 4/15, the power was out, when we asked if we would be compensated the girl cut us off and told us to enjoy some chips, water and soda on them. The items were on the couch in a box, like really?? No I'm sorry this happened here's your deposit back or complimentary breakfast. We couldn't charge our phones which we needed to. Power was out for about 10-12hrs. In the morning, there was still no acknowledgment to the power being out. We also had food and drinks in our fridge that went bad and we woke up to the room being warm. Another thing that the other guests were venting about on the shuttle ride to and from the parks, were the $200 deposit they hold when you check in. Do you guys ever stop and think that that money is part of our vacation?? Also, don't advertise free parking when you charge $30 to park each night. From now on, we will be staying at other properties. I want to give my thanks to the restaurant staff that helps with the buffet, they are excellent, as well as the shuttle drivers, I know they have a rough job as well, but they are ALWAYS on time and wait a few mins each way to pick up as many people as possible.
Soggiorno di 2 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
We are very sorry you did not have a perfect stay. The power outage was completely out of our control and affected a great part of the Anaheim Resort District. As you know as a frequent guest, this was not the norm of our usual hospitality. Your comments have been shared with our team for improvement. We hope you will us another opportunity to impress.

10/10 Eccellente

Jeanette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very welcoming
Soggiorno di 1 notte ad aprile 2024
Risposta di Matt, il giorno 17 apr 2024
Thank you for this review, we appreciate your feedback and hope you'll stay with us again. Thank you.

10/10 Eccellente

Alexis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a cute family hotel
Soggiorno di 2 notti ad aprile 2024
Risposta di Matt, il giorno 17 apr 2024
Thank you for this review, we appreciate your feedback and hope you'll stay with us again. Thank you, we think so too!

6/10 Soddisfacente

Marlene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The bus to and from hotel to Disney was what interested us to this hotel, it was an excellent service. Hotel took a while to find reservations - were odd and said oh you didn't book direct you booked through a third party like Expedia? Our room was at back of hotel, I am 74 years old and after walking all day at Disney and then once to hotel to walk down 3 long hallways which was longer than walk from entrance of Disney to bus. when I mentioned the room was not only hard to find and a long walk front entrance person at desk just smiled??? not concerned. I will stay there again and recommend to others just will ask for room not so far from front entrance.
Soggiorno di 2 notti ad aprile 2024
Risposta di Matt, il giorno 17 apr 2024
Thank you for this review, we appreciate your feedback and hope you'll stay with us again. Thank you and I will share your concerns with the management team.

4/10 Scarso

Heather

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
Shower was luke warm, the room was stuffy and was too warm. The shuttle service was nice to have.
Soggiorno di 3 notti ad aprile 2024
Risposta di Matt, il giorno 15 apr 2024
Thank you for your review, we appreciate your feedback.

10/10 Eccellente

Graeme

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Elizabeth

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Matt, il giorno 15 apr 2024
Thank you for your review, we appreciate your feedback.

8/10 Buono

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Traffic noise and no room service. But the place is a good stay over all.
Soggiorno di 2 notti ad aprile 2024
Risposta di Matt, il giorno 12 apr 2024
Thank you for your positive review we appreciate your comments and we'll make sure that the hotel management is aware of your concerns thank you

6/10 Soddisfacente

Adam

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I like having the shuttle service to and from Disneyland, but all the other hotels have shuttles too. The gift shop and food store are incredibly OVERPRICED. They charged me extra for napkins and utensils, I was shocked. The rooms and the entire hotel need to be fixed up and thoroughly cleaned.
Soggiorno di 3 notti ad aprile 2024
Risposta di Matt, il giorno 10 apr 2024
Thank you for providing this review we appreciate your response .We're sorry that you did not enjoy your stay with us hopefully you'll give us another chance of the future

8/10 Buono

Ashley

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
The grounds were absolutely beautiful. The shuttle to the park was very convenient. The deli just seemed to be closed at odd times during the day.
Soggiorno di 3 notti ad aprile 2024
Risposta di Matt, il giorno 10 apr 2024
Thank you for your review and your kind words about our grounds we happen to enjoy them too we appreciate your feedback and hope you'll come back and see us again soon

8/10 Buono

Victoria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Matt, il giorno 10 apr 2024
Thank you for your review we hope you enjoyed your stay and we'll come back and see us again soon thank you

10/10 Eccellente

Jessie

Soggiorno di 1 notte ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

10/10 Eccellente

Cheryl A.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a beautiful hotel and the staff was very friendly. The free shuttle to Disneyland and California Adventure is a huge bonus.
Soggiorno di 2 notti ad aprile 2024
Risposta di Matt, il giorno 10 apr 2024
Thank you for your wonderful review we are glad you enjoyed your time with us and enjoyed the free shuttle to the parks please come back and stay with us again soon thank you

10/10 Eccellente

Tara

Soggiorno di 3 notti ad aprile 2024
Risposta di Cindy, il giorno 30 apr 2024
Thank you for the great review! We are happy to see you enjoyed our hotel amenities including our Dream Machine Shuttle to Disneyland. We hope to see you again soon.

6/10 Soddisfacente

Katherine

Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Everything was wonderful as far as getting to and from the park. Drivers are helpful and friendly. Our room was dirty. The bathroom clearly had not been sanitized, there were no trash can liners, and one of the beds did not have a fitted sheet on it. The grounds are beautiful and staff is helpful. Just the room was gross.
Soggiorno di 4 notti ad aprile 2024
Risposta di Matt, il giorno 12 apr 2024
Thank you for your review we appreciate your comments it sounds like we did not meet your needs for this day and we are sorry about that please do give us another chance in the future and I will ensure that your comments are passed on to our management team thank you