4/10
My father is in a wheelchair and the room for handicap was not accessible for him. The handle bars they installed for toilet were too far back for my father to grab. He was not able to use the toilet in his room. Instead, he had to be wheeled all the way outside to find a restroom that was equipped for him. We spoke to the maintenance person who worked there to make him aware of the situation. Because of this major inconvenience, my father decided to leave early. Unfortunately we are still obligated to pay for the 3 full nights, which is even more frustrating. I’m very unhappy about this
Norma
Soggiorno di 3 notti a luglio 2025